KEY QUALIFICATION
Child, Youth and Family Services, Case Management Aide and Coordination, Activities Assistance, Health and Human Services, Mental Health Strategies, Behavioral Health Interventions, Community Outreach, Interview Techniques, Intake Assessment, Life Skills Competencies, Crisis Intervention Skills, Counseling and Social System, Medical Terminology, HIPPA Compliance, Values and Ethics, HHS Laws and Policies, Elderly Services, Welfare Services
PROFESSIONAL PROFILE
Patient- centered professional with a collaborative approach to assess, plan, facilitate and advocate for options and services. Able to meet individual needs through communication and available resources to promote quality outcome.
Work history includes 20 years of healthcare industry experience.
Accustomed to work with diverse patient populations within fast-paced hospital environments
Electronic Medical Records (EMR/ EHR) EPIC, Centricity, Novo, Sunquest, and Encompass.
PROFESSIONAL EXPERIENCE
January 2022 - Present
United States Department of Veterans Affairs
Medical Technician/ Phlebotomist
Collect inpatient specimens following hospital procedures and protocol to ensure safety of patients and myself
Restock supplies and work cart to allow readiness for the next business day
Data entry of patient’s information into vista to retrieve patient’s orders
October 2020 – January 2022
Insight Global / Midwestern University
Covid Swabber
Collect covid swabs from non-vaccinated students and faculty to be incompliance with policy
Sanitize area after each patient and shift for the safety of the client and myself
Properly wear the PPE provided by the company for safety and proper guidelines
March 2021 – June 2021
Honor Health Deer Valley
Certified Phlebotomy Technician
Collection of specimens from in-patients on different units as ordered by physician
Properly label the specimen according to specimen type and to protect the integrity of specimens
Properly identify the patient by using two different methods required by policy
August 2020 - March 2021
Bio-Reference Laboratories
Certified Phlebotomy Technician
Obtain specimens by performing venipunctures and finger sticks
Communicated effectively with patients, physicians and co-workers
Documented clinical notes and patient demographics, and ensure documentation was concise and complete
March 2018 – March 2020
Carolina Medical Laboratory
Lead Phlebotomy Technician
Perform phlebotomy through venous and capillary punctures
Meet with team members to collect specimens from other areas of the state and delivery them in a timely manner to the lab for testing
Engage in meetings to ensure day to day activities follows company policies
EDUCATION
January 2015 – July 2017
Ultimate Medical Academy
Associates of Science in Health and Human Services
October 1996- October 1996
Arkansas Department of Education
Arkansas High School Diploma
April 2003 – June 2003 August 2008 – March 2009
Thomas Healthcare
Certified Phlebotomy Technician/ Medical Assistant/ 12 Lead EKG
Authorized to work in the US for any employer