Manager Service Data Entry

John H. Kuska

**** *. ***** *** *** Plaines, IL *0016 630-***-****

Objective

· Obtain a position at a well-established and successful company that allows me to grow within, to maximize my management skills, and to use my experience to contribute to the further success of the company. Experience

DISPATCHER PRIME TIME WINDOW CLEANING MARCH 2019 - MARCH -2022

. CUSTOMER SERVICE

. SALES

. DISPATCH TECHNICIANS

. OPERATIONS

DISPATCHER PARK TRANSPORTATION LTL MANAGER ELK GROVE, IL MAY 2018 – AUGUST 2018

· Scheduled daily pick-up & deliveries

· Data Entry

· Handled customer service inquiries

· Pricing of deliveries

DISPATCHER PRIORITY DISPATCH ELK GROVE, IL 2015- 2018

· Managed routes for 25+ drivers

· Developed pricing/scheduling for new & existing customers and routes

· Generated hourly, daily, and weekly reports to clients

· Scheduled on-demand drivers

DISPATCHER CAREY INTERNATIONAL DES PLAINES, IL 2013 - 2015

· Track ]lights

· Track chauffeurs progress

· Track chauffeurs on-time performance

· Assign chauffeurs

· Re-route chauffeurs when problems occur

DISPATCH MANAGER UNITED DELIVERY SERVICE ADDISON/ITASCA, IL 2005 - 2012

· Managed over 100 courier drivers

· Routed and set-up daily parcel and static bank routes

· Dispatched drivers for on-demand, same day courier services

· Took customer calls, entered orders, managed accounts and provided status and ETA to clients

· Direct contract for high pro]ile clients

· Attended and provided input at weekly operations meetings ROUTE MANAGER SERVICE SAVER ELK GROVE, IL 1997 - 2004

· Managed inventory

· Processed orders

· Provided service based on the needs of the clients

· Performed route deliveries

Skills & Abilities

MICROSOFT OFFICE: WORD, EXCEL, OUTLOOK AND DISPATCH SOFTWARES Page 2

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