Data Entry Customer Service

Megan K McShane

*** ****** **., ********, ** ****7 Ph: 808-***-**** Email: *************@*****.***

Objective

To obtain a long-term career position with a company that offers a positive working environment, the opportunity for advancement, and that values its employees by encouraging and supporting teamwork and individual growth.

Work Experience

Skills and Abilities

Extensive experience in small and large retail operations, to include promoting loyalty programs, assisting customers navigate store, assisting customers in fitting rooms, clearing out older stock, stocking merchandize, handling exchanges, accurately processing cash, check and credit card transactions, maintaining a neat, sanitary, attractive and efficient work environment.

In all positions, strived to improve sales operations by soliciting and acting on customer feedback, capitalizing on sales opportunities, creating memorable customer experiences with personalized sales support, meeting and exceeding sales quotas, ensuring high customer satisfactions by quickly resolving issues, offering expert assistance. increasing per-customer revenue by proactively suggesting additional products or services.

As a data entry typist, prepared documents for scanning, accurately entering high volume data into designated fields, staging documents for destruction following entry and quality control, interacting with document owners to ensure accuracy, resolve questions, inconsistencies and missing data.

Skilled as a teacher’s assistant, providing a classroom environment conducive to learning. Used singing and sign language to communicate with pre-verbal children, tracked student attendance, graded tests and assignments, updated school records, assisted in preparing daily and weekly lesson plans, kept classroom focused on learning by rooting out negative behaviors and confiscating unauthorized devices.

Work History: From 2003 to Present

Marshall’s

Fitting Room Associate

Kapolei, HI

Target

Guest Advocate

Honolulu, HI

Walgreen’s

Customer Service Associate

Honolulu, HI

Steppingstones Academy

Infant Caregiver

Honolulu, HI

McCully Union Service

Cashier

Honolulu, HI

Hawaii Independent Energy

Customer Service Associate

Honolulu, HI

Manpower

Data Entry Typist

Honolulu, HI

Rainbow District School Board

Teacher’s Assistant

Kaneohe, HI

Macy’s Windward Mall

Sales Associate

Kaneohe, HI

Goodwill Industries

Retail Sales Clerk

Honolulu, HI

Education

Remington College

A.A. International Business

Honolulu, HI

References

References are available upon request.

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