Customer Service Representative
Resume:
Brenda Nono
Chicago, Il *****
********@*****.***
Career Overview
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Core Strengths
Floor set design and visual displays
Inventory Control
Customer Service
Invoice Processing
Shipping and receiving
Adaptability
Strong organizational skills
Multi phone usage
Listening skills
Creative problem solver
Excellent communication skills
Courteous demeanor
Strong client relations
Energetic work attitude
Accomplishments
Customer service ambassador
Ministry team / Patient support
CPR & AED certified
Volunteer
Work Experience
February 2008 Loretto Hospital Chicago, Illinois
to Patient Care Technician
April 2009
ICU
Patient care
Psychiatric sitting and charting
Customer service
EKG
Phlebotomy
Diabetic monitoring
Fluid input / output accuracy
Isolation technique
Hardwire setup
Postmortem care
Inventory ordering and stocking
Telemetry
December 2006 MacNeal Hospital Berwyn, Illinois
to Patient Care Technician
February 2008
Unit 42 South / Stroke Unit
Patient care
Psychiatric sitting and charting
Customer service
EKG
Phlebotomy
Diabetic monitoring
Fluid input / output accuracy
Isolation technique
Postmortem care
Inventory ordering and stocking
Hinsdale Hospital Hinsdale, Illinois
Patient Care Technician
December 2006
CCU / ICC / ICU
Patient care
Psychiatric sitting and charting
Customer service
EKG
Telemetry
Diabetic monitoring
Fluid input / output accuracy
Isolation technique
Hardwire setup
Postmortem care
Inventory ordering and stocking
June 1998 - December 2004
Loyola University and Hospital Maywood, Illinois
Patient Care Technician
Sub Specialty Clinic
Patient care
Customer Service
EKG
Psychiatric sitting and charting
Patient vitals and charting
Thyroid biopsy assistance / setup
Medication inventory
Inventory ordering and stocking
Billing
Education Background
1980 - Hinsdale Central Hinsdale, Illinois, United State
High School Diploma, General
Triton College, River Grove, Illinois
Nursing Assistant / Phlebotomy
Completed May 14, 1997
Program # Na117
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