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Computer Operator Sharepoint Administrator

United States
June 17, 2022

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Angel Rodriguez

SharePoint / VMware Administrator (Remote) • 254-***-****

LinkedIn • Killeen, TX

Goal-oriented, tech-savvy professional with substantial experience delivering initiatives for digitization, automation, modernization, infrastructure, security, and interoperability of systems and processes to provide most efficient and timely services. History of building and implementing virtual infrastructure for customers to address needs of site and organization. Capable of performing daily backups to improve efficacy of business with talent for deploying and managing virtual servers, diagnosing technical issues, and updating server documentation to increase profitability of organization. Expert at root cause analysis of major incidents: focused on customer satisfaction through delivery of technical advice with infrastructure designs and robust IT solutions. Experience with SharePoint backend Architecture and user permissions with capacity for developing functional requirements through interaction with end-users and coordination with support teams on systematic enhancements or changes.

Technical Proficiencies


VMware, vRealize Automation, High Availability, Storage on Demand, Resource Allocation, Resource Monitoring, Health Checks, Performance modifiers and advanced troubleshooting techniques, Microsoft Windows Server, Windows 10, Unix, Linux, NetApp Data-On-Tap, SharePoint, Microsoft Server 2012, Microsoft SQL, Microsoft SharePoint 2003-2016 and Battle Command Server.

Career Experience

SAIC, Killeen, TX 2018 – Present

Senior Systems Administrator, Microsoft SharePoint Administrator

Leverage subject matter expertise to manage all aspects of SharePoint operations, including application of services packs, system backups, management of groups and user accounts, auditing, management of SharePoint sites / site collections, and system and user functional troubleshooting. Deliver secure collaborations and central repository by creating, upgrading, and managing SharePoint sites, surveys, and document libraries for business units. Expedite and secure communications by using SharePoint Solutions, offer solutions for FORSCOM OSINT Analysts, Trainers, and Systems Administration teams. Reduce knowledge gap and enhance employee competence by delivering leadership and OJT training to coworkers for rapid organizational growth.

Provided increased IT efficiencies by utilizing technical knowledge of all VMware components, including but not limited to VMotion, High Availability, Storage on Demand, Health Checks, and Performance modifiers.

Optimized machine performance through advanced troubleshooting techniques.

Distributed operations fairly among VMs used for virtual allocation through effective resource monitoring and allocation.

CACI, Aurora CO (2018-2018)

Northrop Grumman, Aurora CO (2016-2018) 2016 – 2018

Technical Services Engineer, Mission Support Computer Operator (MSCO)

Contributed to risk minimization and improved decision-making by providing 24/7 Tier 1-3 support for identification, isolation, and resolution of ground segment faults, while maintaining composure under extremely trying conditions. Ensured data security and saved resources by administering and delivering solutions for different enterprise level/tactical concerns in Microsoft Windows Server, Windows 7, Unix, Linux, Solaris, Cent OS, and other priority operating systems.

Streamlined workflow and reduced downtime by swiftly mastering unexpected information, actions, and situations, while functioning as first responder for all site concerns needing comprehensive knowledge of high-priority systems throughout multi-location company.

Co-created a Linux database to monitor solutions to complicated outages using keyword search, enabling even the least experienced administrator to find best solution.

Bowhead, Mission Command (MC) Fort Hood, TX (2016-2016)

Leidos, Mission Command (MC) Fort Hood, TX (2014-2016) 2014 – 2016

Senior Systems Administrator, Technical Trainer, Manager, Microsoft SharePoint Administrator

Enhanced business design and development by deploying new SharePoint 2013 Server farm consisting of 2 Web Frontend, 2 Application servers, and 1 Database server to meet needs of multiple clients. Ensured customer satisfaction and elevated service quality by delivering SharePoint consulting to deliver optimal solution for several clients. Increased employee performance as well as comprehension by providing on-site mentoring and training for Microsoft Server 2008, Microsoft SQL 2008, Microsoft SharePoint 2003-2016, Battle Command Server, NetApp Filers, FAS, and VMware v6.

Improved server provisioning and deployment by installing, configuring, and maintaining 300+ VMware environments domestically, internationally, and in hostile firing zones including Iraq and Afghanistan.

Streamlined IT procedures and expedited data recovery by designing and overseeing Windows Domains with numerous Domain Controllers, Active Directory, SCCM, and SharePoint Server farms employing VMware High Availability and NetApp Data-On-Tap.

USfalcon, Mission Command (MC) Fort Hood, TX 2004 – 2014

Microsoft SharePoint Administrator

Increased product appeal and gained maximum clients by demonstrating product, conducting interviews, and persuading units in Iraq to migrate over to SharePoint. Enhanced end-user satisfaction and performance by organizing classes to assist unit in completing daily tasks in complex environment. Reduced transaction log sizes and accelerated recovery attempts by utilizing SQL Server’s Database Maintenance Plans. Conducted classes to assist in performing daily activities in an austere environment.

Successfully convinced multiple units in Iraq to switch over to SharePoint after demoing the product and conducting interviews.

Trained and supported many different types of Army Units with various proprietary Tactical and COTS Software.

Provided great data availability and accessibility by transitioning MOSS 2007 apps to SharePoint 2013 using Metalogix and PowerShell.

Reduced Downtime using streamlined SharePoint data recovery processes.

Expedited recovery processes using SQL Database recovery as opposed to SharePoint out of the box recovery options.

Additional Experience

Military Intelligence, Command Post of the Future (CPOF) and Knowledge Management (KM).

Military Experience

Systems Administrator, Information Technology Specialist (25B)


Bachelors of Science in Business Management

University of Phoenix, Killeen, TX

Associates General Studies

Central Texas College, Killeen, TX

DOD Clearance, TS/SCI, CI Poly, Current

Licenses & Certifications

CompTIA Security + VMware Data Center Virtualization ITIL Foundation v.3 MCITP/MCTS to include Windows 2008 Server & Enterprise Administrator Windows 7 Computer Electronics Technology Network Professional Specialization Computer Electronics Technology Network Professional Specialization

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