Sales Associate Customer Service
Resume:
Ryan Starnes
San Jose, CA *****
**********@*****.***
Multiple years of customer experience and security. thrive off of delivering the best customer service
I can.
Authorized to work in the US for any employer
Work Experience
Nordstrom rack asset protection agent
Nordstrom Rack - San Jose, CA
March 2021 to April 2022
Conducting internal and external theft investigations, apprehending shoplifters and prosecuting.
Conducting merchandise blitzing and auditing to maintain accurate inventory. Working cctv and ptz
cameras to catch theft. Protect and monitor building security and alarms
Nordstrom Sales Associate
Nordstrom Rack - San Jose, CA
June 2017 to March 2021
Promotion to asset protection agent. Shoe specialist. Responsible for maintaining accurate pricing on
merchandising, colorizing, shifting fixtures for shoe merchandise. Responsible for floor shifts, moves, and
organizing certain Brands of shoes. Excellent product knowledge, and became very skilled in suggestive
selling. love to help my customers with a sense of urgency, so they leave feeling satisfied with their
items.
Loss Prevention Service Ambassador
Nordstrom Rack - Fremont, CA
May 2016 to April 2017
* Evaluates security
* Monitors shoppers
* Works surveillance camera controls
* Utilizes observational skills to watch for shoplifters
+ Apprehends and assists with the prosecution of shoplifters
* Completes all necessary paperwork regarding an incident and works with police in providing evidence
needed to prosecute shoplifters per company policy
* Monitors alarm systems
* Manages safety and loss prevention control meetings
* Conducts safety and loss prevention audits
* Recognizes unsafe working environments
Understands safety processes and procedures
Resume
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