Customer Service Sales Associate

Monah Elliott

843-***-****, *****.*******@*****.***

PROFILE Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry.

EMPLOYMENT HISTORY

Feb 2001 — Present Beautician, Self-Employed Florence,South Carolina

• Brought forth an understanding of diverse cultures and beauty trends.

• Effectively managed a busy schedule in a fast-paced salon environment.

• Responded constructively to customer feedback, and continuously sought to improve my craft.

• Remained committed to hard work that yields happy customers.

• Built and maintained a client base of approximately many clients.

• Worked with a strong attention to detail and precision. Jun 2020 — Present Sales Associate, Sally's Beauty Supply Florence

• Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products.

• Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.

• Settled any customer disputes in a professional and pleasant manner.

• Worked to ensure a positive and hassle-free customer experience.

• Maintained up-to-date knowledge of all retail promotions.

• Worked to achieve high customer satisfaction rates by providing optimal customer service and creative tattoo work.

• Brought forth excellent customer service skills and a committment to customer satisfaction.

• Identified and maximized sales opportunities, and increased customer retention rates. Jan 2021 — Present Events and Catering Sales Associate, Tastefully Soutern Events and Catering

• Assisted with food preparations prior to service.

• Prepared food carefully in response to customer requests or allergies.

• Handled food with sanitation and safety in mind.

• Aimed to keep food waste to a minimum by using proper food storage and recycling techniques.

• Handled food with cleanliness and care.

• Safely stored food items, and kept inventories.

• Acted as a direct liason with clients.

Aug 2010 — Jan 2017 Day Care Worker, Odessa's Angels Florence

• Fostered positive relationships with students and encouraged them every step of the way.

• Facilitated meaningful learning experiences on a daily basis.

• Communicated with parents and family members of students in a positive and constructive way.

• Facilitated the independence of learners.

• Used progressive and positive re-enforcement techniques to motivate and support students.

• Upheld the highest standards of honesty and integrity. EDUCATION

Aug 1995 — May 1999 High School Diploma, Wilson High School Florence Graduated High School with Honors

SKILLS Ability to Work Under Pressure Expert

Communication Expert

Leadership Skills Expert

Adaptability Expert

Management Skills Expert

Computer Skills Expert

Excellent Customer Service Skills Expert

Ability to Multitask Expert

Fast Learner Expert

Contact this candidate