Customer Service, Receptionist, Scheduler, Project Planner

Donna M. Mehalchick

*** ******** ****** ********, ** 08031 Cell 609-***-**** ***************@*****.*** Objective

I am seeking a challenging position in which to share my knowledge and extensive experience. Work Experience

Apex Tax AdvisorsCWM 2022 (seasonal)

Receptionist/Scheduler

● Greet clients and control pace

● Schedule appointments /prep files for appointments

● Maintain customer database

● Light filing

Wedgewood Pharmacy 2019-2020

Customer Service Specialist/Pharmacy Technician

● Field incoming calls and assist clients with prescription fulfillment

● Create new patient intake profiles

● Verify prescriptions with prescribers

● Calculate days supply and refills

● Check for drug interactions and allergies

● Troubleshoot and ensure customer satisfaction

Burlington Stores- 2018-2020

Receiving Flow Associate

● Receive, breakdown and stock daily shipments

● Face products on shelves

● Work with the team to keep sales floor tidy and appealing to customers CVS Health- 1993-2017

Senior Human Resources Assistant

Recruiting, Training, Implementing Status Changes, Employee Engagement, Project Management, Employee Relations, Benefits Support, Public Speaking as well as Administrative, General Office Support.

● Point of Contact for 1,000 plus employees

● Excellent communication, employee relations/customer service skills

● Proficient in Microsoft Office applications

● Knowledge of PeopleSoft

● Created and published a quarterly newsletter for employees Project planner and coordinator

● Implemented and tracked onboarding to include screening, scheduling, interviewing, backgrounds and drug screens

● Scheduled and facilitated new hire orientations and Osha training for forty plus candidates monthly

● Established, budgeted, implemented, managed and evaluated corporate wellness events to include an annual wellness fair staffed by local hospitals and other healthcare providers. Liaison for corporate volunteer programs

United Way of Burlington County Campaign Advisory Chairperson 2008-2013 Conducted countywide trainings for new and existing campaign chairs Coordinator of CVS Charitable Giving Campaign for the Lumberton Distribution Center United Way campaigns raised over $200,000 during my term as company chairperson. Coordinator of bi-annual Red Cross Blood Drives, consistently meeting or exceeding goals. Recruited volunteers and facilitated community projects with Habitat for Humanity, Red Cross and United Way

Education

Rowan College at Burlington County AA, Liberal Arts (enrolled)

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