Gwendolyn Jordon
Houston, TX *****
***************@*****.***
Data Entry Position with Opportunity for Advancement
Work Experience
Package Handler
Amazon - Houston, TX
May 2018 to December 2019
Led teams of package handlers in unloading semi-trailers. Assisted drivers with organizing and loading their trucks with freight. Helped train new employees on working safely and efficiently.
Data Entry Clerk/ Customer Service Representative
United Parcell Service UPS - Houston, TX
March 2010 to November 2015
• Created invoices for record keeping for truck drivers and their deliveries• Provided Customer Service for all customer contacting UPS involving the delivery of their packages• Provided Roadside support/Customer Service for UPS Truck Drivers
CRT Operator/Data Entry Analyst
Title Data - Houston, TX
February 1999 to March 2010
• Submitted/Filed professional documents such as Deeds, Tax Liens, and Deeds of Trust• Communicated with banks, title companies and homeowners to aid in the process of releasing liens• De-escalated and assisted angry customers on information pertaining to any Tax Liens associated with them.
Data Entry
Professional Keypunch of Houston - Houston, TX
January 1999 to June 2008
• Processing Payroll for multiple companies on a daily basis• Transferring data from paper to floppy disk in an efficient and accurate manner.
Education
Associates in Key Punch
Massey Business College - Houston, TX
August 1990 to December 1991
Highschool diploma
Booker T. Washington High School - Houston, TX
August 1971 to May 1975
Skills
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Packaging
•
Load & Unload
•
Customer service
•
Data entry
•
Microsoft Office
•
Logistics
•
Communication skills