Front Desk Data Entry

**** ********* ** *********, ** *****

Ph. 214-***-**** Email *******@*****.***

Alma Rose Munoz

Objective: A bilingual Front Desk and Customer Service Representative seeking a position where my experience can be utilized, my idea’s can be challenged to improve satisfaction and grow within the company.

Education: Cornstone Christian Academy

Certification: University of Texas Health and Science for Dental

Internship: Septemeber 2016-Febuary 2017 Artell Dental

Work Experience

June 2018- January 2020 Family Care Clinic

Front Desk Coordinator

●Enter patient demographic

●Front office prcedures

●Confirm appointment

●Schedule appointments

●Insurance verification

January 2018 – May 2018 Ennis Family Dentistry and Orthodontics

Assistant Office Manager

●Front office procedures

●Insurance Verification

●Confirm Appointments

●File Insurance Claims

●Schedule Appointments

●Check Patients in and out

●Presentation of Treatment Plans

February 2016- Jan 2018 Artell Dental

Front Desk/ Registered Dental Assistant

●Front office procedures

●Confirm appointments

●Composite restoration

●Radiographs

●Sealant Placement

●Assisted with coronal polishing

● Fully Expanding dental assisting

February 2004 – May 2016 WDT World Discount Telecom

CSR/Data Entry

●Interact with customer’s via phone, email and fax

●Answering a high volume of incoming calls

●Entered a high quantity of data entry in the billing department

●Helped customer find a solution to their problem

● Technical Support

●Assist with invoicing

Reference’s upon request

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