Customer Service Representative
Resume:
JADA JACKSON - MUEX
SAGINAW, MI *****
*******.****@*****.***
OBJECTIVE/
To contribute acquired skills and experiences, as well as past and present work ethic to positions that enhances my current work skills and abilities. To work diligently to meet prospective needs of customers/clients, as well as the needs of the organization.
CORE COMPETENCIES/
Excellent communication skills (oral and written)
Committed to teamwork
Excellent customer service
Trustworthy and ethical
Physical/manual labor
MS Office Suite (Word, Excel, PowerPoint)
Excellent interpersonal skills
Leadership
Accounting
Health education and training
Criminal Justice
EDUCATION/
Bachelor in Criminal Justice
University of Phoenix-Online Campus - Phoenix, AZ
September 2019 – Start
Associate in Criminal Justice
University of Phoenix-Online Campus - Phoenix, AZ
February 2017 - August 2019
Delta College - Bay City, MI
September 2015 - 2016
Diploma
Heritage High School
CERTIFICATIONS/
CPR/AED for adult, infants, and children
October 2017 - October 2019
FIRST AID
October 2017 to October 2019
CERTIFIED MED-PASSER
October 2018 - Present
EMPLOYMENT HISTORY/
Home Health Aide
Faith & Family Home Health Sevices
January 2021- Present
$12.25/hourly
• Provide medical assistance to 50+ Geriatric patients
• Effectively lift patients in preparation for daily activities
• Successfully assist patients for various daily activities
• Efficiently pass meals and snacks
• Provide restroom assistance
• Consistently assist patients in hygiene, clothing, and transporting
Direct Care Partner/Med Passer
New Hope Valley Assisted Living - Saginaw, MI
October 2018 – 2021
$12.50/hourly
• Provide medical assistance to 50+ Geriatric patients
• Effectively lift patients in preparation for daily activities
• Successfully assist patients for various daily activities
• Efficiently pass meals and snacks
• Provide restroom assistance
• Consistently assist patients in hygiene, clothing, and transporting
Youth Care Worker
Wolverine Human Services, Inc. - Vassar, MI
May 2017 - December 2017
$10.00/hourly
• Successfully interacted and guided 24+ youth ages 13-18
• Effectively lead youth in daily activities (meals, games, etc.)
• Productively ensured that all youth were given meals
• Efficiently and effectively ensured that youth hygiene was up to par, responsibilities were taken care of, etc.
• Assisted in providing transportation to and from facility
Sales Associate/ Cashier
Old Navy - Birch Run, MI
November 2014 - May 2016
$11/hourly
• Successfully sold merchandise to customers daily
• Productively worked the cash register
• Cordially greeted customers
• Efficiently and effectively ensured a clean and safe work place
Customer Service Representative
Morley Companies, Inc. - Saginaw, MI
March 2015 - September 2015
$10/hourly
• Effectively answered and handled numerous (AAA, Allstate, State Farm, etc.) customer phone calls daily
• Ensured that all customers received assistance required for questions regarding disabled vehicles
• Energetically greeted customers telephonically
• Adequately ensured that all phone calls were handled to the satisfaction of the customer
VOLUNTEER EXPERIENCE/
Christ Image Community Church Summer Program / Sunday School Teacher’s Assistant
2017-19
• Efficiently and effectively assisted in set up and cleanup
• Instructed 25+ children on lesson plans
• Lead and managed 25+ children in performance of lesson plans
• Organized various activities daily
• Provided meals and snacks for children
• Created a safe environment for children and staff
• Electronically checked all children in and out of program
Christ Image Community Church/ Choir member
2017-19
REFERENCES/
-Pastor Eugene Burton 989-***-****
-Minister Obed Thompson 989-***-****
-David Miller 989-***-****
Contact this candidate