DeLashay Jackson
CLERK/CLERICAL
San Leandro, Ca 94578
***************@*****.***
OBJECTIVE
I am seeking an administrative position with a medical or technology organization. Where I am able to utilize my extensive clerical background.
EDUCATION —
EXPERIENCE
Oakland High School (2011)
Merritt College
(Start June 2022)
K E Y S K I L L S
●Microsoft Office (Excel,word,powerpoint etc)
●Salesforce
●Vitus vet
●Charting
●Cornerstone
●Multi-tasking
●Communication
●People Person
●Team Player
Aug 2018-Mar 2022
Client Services • University Veterinary Hospital
-Resolve customer complaints or questions via email, or phone
-Scheduled meetings for all physicians and visitors
-Received written prescription or refill request and verify that information complete and accurate
-Created medication labels with the correct coding for patients prescriptions.
-Maintained a clean work environment (Covid 19 disinfecting lobby, rooms, bathrooms and common areas.)
-Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
March 2018-July 2018
Clerical Assistant • Contra Costa County (Staffing agency)
-Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
-Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
-Performed clerical duties such as scan and file documents, print proper paperwork etc.
-Manages department schedule by maintaining calendars for department personnel and arranging appointments, meetings, conferences, teleconferences, and travel.
April 2017-October 2017
Data entry clerk • Linton Paper & Supply (Staffing agency)
-Create invoices for clients orders
-Arrange appointments for shipment pickup
-Handle billing arrangements
-Scan and file all appropriate documents to their proper destinations
-Created MS documents for orders