Customer Service Security Officer
Resume:
Objective
Pursue a position with your company
Personal Highlights
●Team Player; work well independently and with colleagues
●Genuine Worker; possesses dedication and focus to meet organizational objectives
●Positive; display optimism towards company goals and colleagues
Professional Skills
Human Resources and Management:
●Maintained new employee and up-to-date employee files
●Prepared new hire packets and conducted new hire orientations
●Tracked all personnel actions such as evaluations, promotions, and awards
●Provided administrative and clerical support to senior company leadership
Communication:
●Processed required documents through payroll and legal offices
●Assisted with the administration of policies and procedures
●Prepared reports utilizing Microsoft Office programs
●Conducted research assigned to special projects
Leadership and Customer Service
●Served as a military team leader in training missions
●Assisted in the establishment of publication of company policies
●Provide excellent customer service to all clients
●Ensured subordinates were trained and proficient in tasks and objectives
Work Experience
Security Supervisor 40 HRS per week March 2022-Present
Securitas Security Solutions, Syracuse, NY 13211
Key Holder 40 HRS per week July 2020-Mar. 2022
Recess Coffee, Syracuse, NY 13210
Shop Partner 40 HRS per week May 2017-Feb. 2020
32720 State Rte 3, Great Bend, NY 13643
Operations Manager 40 HRS per week Oct. 2015-May 2016
United States Army, Fort Drum, New York 13601
Team Leader 40 HRS per week Nov. 2013-Sept. 2015
United States Army, Fort Drum, New York 13601
Night Shift Manager 30-40 HRS per week July 2009-Jan. 2011
Dunkin Donuts, Clinton, New York 13323
Education
Associate in Science Degree, Business Administration May 2018
Jefferson Community College, Watertown, New York
Bachelor in Science Degree, Business Administration May 2020
SUNY Potsdam, Potsdam, New York
Army Education
HAZMAT Familiarization/Safety in Transportation AMMO 67 Certification May 2013
Fort Drum, New York
Honors & Awards
Recipient, Dean’s List, SUNY Potsdam June 2020
Recipient, Dean’s List, SUNY Potsdam January 2020
Recipient, President’s List, Jefferson Community College December 2016
Nominee, Volunteer of the Quarter, USO Fort Drum September 2015
Recipient, President’s Volunteer Service Award, USO Fort Drum August 2015
Recipient, Volunteer of the Month, USO Fort Drum August 2015
References
Patrick Gorton
Hospital Account Manager
AcelRx Pharmaceuticals Inc.
Syracuse, NY 13210
Tina Rosace
Location Manager
Recess Coffee
Syracuse, NY 13210
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Joshua Thomas
Programs Manager
United Service Organizations (USO)
New York, NY 10018
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