Customer Service Representative

Location:

Posted:

June 16, 2022

Erin Larkin

************@*****.***

PROFESSIONAL EXPERIENCE

Machine Operator

Flex

● Medical manufacturing clean room specialist

● Lead operator of 5+ employees

● TWI certified

● In charge of all employees and machine function/maintenance Assistant General Manager 01/17 –

02/13/22

FORDTEX dba Sirloin Stockade Round Rock, TX

● Lead a team of 40+ employees in daily operations to exceed standards of food safety and customer service delivery.

● Consistently monitor food handling, preparation, cooking, and placement to exceed required business standards.

● Lead shift managers and monitor all administrative requirements for business operations and for achieving financial metrics.

● Provide coverage for cashier and other positions to maintain business continuity.

● Balance till and verify electronic transactions for accuracy and complete accounting at end of shift. Server 07/16 – 12/16

Bailey’s Steakhouse Mount Pocono, PA

● Tended to customers and served beverages and food items while ensuring a pleasant dining experience.

● Took orders and collected and processed cash and electronic payments. Hostess/Waitress 04/15 – 07/16

Hibernia Diner Rockaway, NJ

● Greeted customers with exceptional customer service skills and escorted them to their seating.

● Tended to customers and served beverages and food items while ensuring a pleasant dining experience.

OTHER PROFESSIONAL EXPERIENCE

Assistant Store Manager 02/14 – 04/15

Things Remembered Rockaway, NJ

Manager 10/13 – 06/14

2CUTE Rockaway, NJ

Department Leader/Swing Manager 03/11 – 10/13

McDonalds Rockaway, NJ

CERTIFICATIONS

● ServSafe Manager

● Texas Food Handler

● TABC Seller/Server (Texas Alcoholic Beverage Commission) EDUCATION

Diploma

Morris Hills High School

Rockaway, NJ