RAMU NEELAKANTAM

adrfcw@r.postjobfree.com

Skype id: Ramu.neelakantam

+1-647-***-****

6.6

YEARS’ EXPERIENCE

LEVEL & TYPES

Functional

Regression

End to End

Deployment

Go Live

COMPETENCIES

Desktop Apps

Web Apps

DOMAINS

Healthcare

Audit

Banking

Insurance

PROFESSIONAL SUMMARY:

Experienced RPA Analyst, Developer and Controller with demonstrated history of working with 6+ years of experience in the IT Consulting industry. Accredited Scrums study and UiPath developer. Experience in Automation tools UiPath, Blue prism.

Worked closely with solution architect to prepare Process Definition Document (PDD) and Solution Design Document (SDD) and educated SME’s to work with BOTS in production.

Successfully automated the business processes using UiPath with the attended and unattended bots. knowledge in designing User stories, creating Test Scenarios, Test Cases.

BOT Controller is the heart of RPA and is responsible for controlling BOTs across the enterprise. It holds the repository for the types of BOTs and their version control. It also houses credential information of the applications and servers (user ID, Password to login) to perform tasksExcellent

Communication, leadership, and interpersonal and presentation skills with proven abilities in resolving complex software/application related issues. Ability to work independently and to manage several assignments simultaneously to meet deadlines.

EDUCATION

Master’s in information system technologies information assurance from Wilmington university, DE, USA

Bachelor of Pharmacy from Jawaharlal Nehru Technological University, Hyderabad-INDIA.

TECHNICAL BACKGROUND

PROGRAMMING LANGUAGE

C

Java Script

CCS

PROJECT METHODOLOGIES

Agile

Kibana

Service Now

Jira

Shibumi

TEST TOOLS

UI Path

Automation anywhere

Blue prism

Microsoft Visual Source Safe

Team Foundation Server

OPERATING SYSTEMS

Windows Server 2003/2008R2/2012, Windows 7,8,10

CAREER OVERVIEW

Planit Software Testing- Hyderabad

Role: RPA Production Support/Controller

Feb 2020 – June 2022

Vitas Health Care- Florida - USA

Role: RPA Data architect

June 2019 – Nov 2019

KPMG – Montvale, New Jersey - USA

Role: Automation Engineer

Jan 2019 – May 2019

Change Health Care- Nashville, Tennessee - USA

Role: RPA Developer

June 2017- Dec 2018

Allegis Services India Pvt-ltd -IN

Role: Programmer/Analyst

Aug 2012 – June 2014

Planit Software Testing – Hyderabad - India

Feb 2020 – June 2022

Role: RPA Production Support/Controller (UiPath)

The Royal Automobile Club of Western Australia is a motoring club and mutual organization, offering motoring services and advice, insurance, travel services, finance, driver training and exclusive benefits for their members. RAC mainly focusing on the insurance claims automated using UIPATH which is an RPA tool

Main Responsibilities:

The RPA Controller mainly will support the day-to-day running of automated processes performed via RPA and manage exceptions. This includes ensuring that these automated processes work alongside wider business processes effectively

As a production support focus on Managing Bots, monitoring,Scheduling, prioritizing the processes and performing daily administration tasks. Coordination of manual processing of exceptions

Responsible for controlling BOTs across the enterprise. It holds the repository for the types of BOTs and their version control. It also houses credential information of the applications and servers (user ID, Password to login) to perform tasks

If any changes in the Processes should be updaSte in the document and kept up to date and include all changes.

Plan for platform growth by reviewing trends and RPA roadmaps and formulate recommendations for approval.

Environment: RPA, UI Path V2022.4.3, V 2021.10.2, 2019.4, V2018.3, V2018.2, JIRA

Vitas Healthcare- Florida-USA

Jun ‘19– Nov ’19

Role: RPA Data Architect (UiPath)

Vitas Health care is the nation’s leading provider of end-of-life care. Operating 48 hospice programs in 14 states and the District of Columbia. Vitas can help patients and their families seeking hospice and palliative care in the face pf terminal illness.

Main Responsibilities:

Responsible for analysing business processes and identifying/implementing automation solutions.

Responsible for producing supporting documentation to transition the process into next stage of delivery and bringing understanding of business process/robotics to support development/testing during delivery.

Design and develop robotic process automation solutions

Analyse business process and identifying automation opportunities and assess automation feasibility.

Analysing, understanding, and documenting the business processes in detail where required.

Develop AS-IS and TO-BE process flows

Can work across multiple projects to help architect solutions for those teams.

Understanding of when Artificial Intelligence can be leveraged

Environment: RPA, UI Path V2018.3.1, V2018.2, Visual Studio 2017, Service Now

KPMG - Montvale, New Jersey-USA

Jan ‘19– May '19

Role: RPA Automation Engineer (UiPath)

KPMG International Cooperative is a multinational professional services network, and one of the Big Four accounting organizations. Seated in Amstelveen, the Netherlands, KPMG is a network of firms in 147 countries, with over 219,000 employees and has three lines of services: financial audit, tax, and advisory.

Main Responsibilities:

Identifying and designing business processes for automation

Setting up, testing, and monitoring automated workflows to ensure that business processes function at optimum efficiency without risk of error

Monitoring and maintaining automation post-implementation and resolving any potential issues to ensure smooth business operations

Producing process documentation to outline mistakes and successes and refine processes going forward

Work with Market Analyst, SME on process classification and viability

Seek and build relationships through assignments on individual efforts to enhance delivery and to better understand, identify, and work through issues across efforts. Effectively escalate within Project teams, direct and indirect leadership when issues arise.

Participates in CoE & vendor lead trainings with stakeholders.

Environment: RPA, UI Path V2018.3.1, V2018.2, Shibumi

Change Health Care - Nashville, Tennessee-USA

June ‘17 – Dec ' 18

Role: RPA Developer (UiPath)

Change Healthcare is a provider of revenue and payment cycle management and clinical information exchange solutions, connecting payers, providers, and patients in the U.S. healthcare system. The name also refers to a company founded in 2007 which subsequently became part of the current conglomerate.

Main Responsibilities:

Responsible for the creation and execution of the Process Definition Document (PDD) and the Solution Design Document (SDD).

Responsible for the solution design, development, testing and Go Live for an assigned RPA initiative.

Delivers RPA analysis to RPA Demand/Change Lead, answering any questions and completing additional analysis if requested

Creates and obtains signoff on Process Definition Document from SME and Business Leaders

Works collaboratively with Developers in all above activities including PDD (Process Definition Document) development and SDD development and execution including creation of delivery estimates for all assigned activities

Creating and documenting test procedures and scenarios for pre-UAT phases supporting the operational teams during UAT and rollout phases.

Provides Go Live and hyper care support, evaluating live robot and focusing on configuration-related issue resolution

Involved in End-to-End development of Business Process using Robotic Process Automation.

Analyzing the user stories and breaking up the user stories into sub-task with estimation.

Environment: RPA, UI Path V2018.3.1, V2018.2, SQL Server, Visual Studio2017, CA Agile

ALLEGIS SERVICES INDIA PVT.LTD-IN Aug ‘12 – June '14

Role: Programmer/Analyst

Allegis Services (India) Private Limited is a Private incorporated on 16 February 2005. It is classified as non-govt company. It is involved in Legal, accounting, book-keeping, and auditing activities; tax consultancy; market research and public opinion polling; business and management consultancy

Main Responsibilities:

Collaborate with developers, programmers, and designers in conceptualizing and development of new software programs and applications.

Analyze and assess existing business systems and procedures.

Assist in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.

Research, identify, analyze, and fulfill requirements of all internal and external program users.

Recommend, schedule, and perform software improvements and upgrades.

Generate statistics and write reports for management and/or team members on the status of the programming process

Environment: Silverlight, ASP.NET,C#, SQL Server 2005, Windows XP

QUALIFICATIONS

2017 - SCRUM study - Scrum Fundamentals Certified – 598996

2017 - Scaled Agile - Safe for Teams Course (4.5) - 989*****-****

2017 - RPA Level 1 – Foundation Training

2017 - RPA Level 2 – Orchestrator 2018.3 Training

2017 - RPA Level 3 – UI Path Advanced Training

2018 - RPA Developer Advanced

2018 - UI Path Business Analyst

2018 - RPA Developer- SAP Automation

2018 - UI Path Solution Architect Training

2019 - UI Path Security Training

2019 - UI Path AI Computer Vision Training

2019 - UI Path Licensing Training

2020 - Using Python for Automation

2020 -Artificial Intelligence for Project Managers

2020 - Agile Software Development

2020 - Lean Six Sigma Foundations

2020 – Learning Jira Software 7.5-7.9 (2018)

2020 - Project Management Foundations: Requirements

2021 - Communicating with Confidence

2021 – Automation anywhere Certified Advanced RPA Professional (V11.0)

2021 - IBM Developer Skills Network, Build Your Own Chatbots

2021 - Certificate of Completion Cert Prep PMI Agile Certified Practitioner PMIACP

2021 - RPA: Automation Anywhere IQ Bot

2021 - UiPath Certified Advanced RPA Developer v1.0 certificate

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