Customer Service Agent
Resume:
Shantrell Cook
Spokane, WA *****
**********@*****.***
Skills:
Ten-key by touch Money handling
Multi line phones Answering customer questions
Customer service skills Problem solving
Micro soft word Some spread sheets
Excel Faxing
Filing Sorting Mail
Message taking Type 160 WPM
Internet E-mails
Objective: To obtain a position with the company and grow in the company using all my skills and knowledge to better myself with the company needs.
Work History: Sept. 2016-Present
Peaks & Plains Medical Supply, Customer Service Agent; Customer service, Multi line phone, spreadsheets, calling customers for orders, making medical orders, prescription renewals, light billing(taking payments and Appling to agcount), faxes, emails, coping & web site orders.
April 2008- April 2010
Dealer’s Auto Auction; Lot Crew; Helping customers locate vehicles, card vehicles for detail and for up coming sales, keeping track of bank vehicles,
April 2000- March 2008
Certified Nurses Aide; Taking care of the elderly, taking vital signs, helping prepare meals, charting on patience’s, helping patience’s to activities, answering family questions, passing out medication.
June 1991- April 2000
Rental Cars; Customer service, answering multi line phones, computer skills, faxing and filing, cash handling, handling customer complaints, opening and closing the company, helping detail cars, handling insurance claims, excel and some spread sheets, Microsoft and word.
I am a graduate of Medical Lake High School. I graduated in June of 1991 with honors in band and journalism. My goal in life is to find a job with a company that will allow me to grow with them and learn new skills with that company. I have many skills and talents that I would like to offer in a position that fits me better.
References available upon request
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