Data Entry Customer Service

PAM SHAW

Cedar Rapids, IA ***** 407-***-**** ********@*****.***

PROFESSIONAL SUMMARY

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

SKILLS

Visitor and Customer Relations Attention to

Detail

Multi-Line Phone Systems

Reliable and Punctual

Courteous and Professional

Administrative Support

Verbal and Written Communication Receptionist

, 09/2005 to 04/2013

Multitasking and Prioritization

Customer Service-Oriented

Positive Attitude and Energetic

Scheduling and Calendar Management

Positive Attitude

Data Entry

WORK HISTORY

Seminole County Housing Authority – Oviedo, FL

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Kept reception area clean and neat to give visitors positive first impression. Confirmed appointments, communicated with clients and updated client records. Answered central telephone system and directed calls accordingly. EDUCATION

05/1980

West Delaware High School - Manchester, IA

Clerical : 1982

NITI - Peosta, IA

Business Management

Upper Iowa University - Fayette, IA

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