Care Representative Service
Resume:
Alaunyse Thomas
Omaha, NE *****
**************@*****.***
Work Experience
Customer Care Representative
Sitel Group - Omaha, NE
Present
Customer care representative : assist customers with any questions or concerns or any tasks regarding their insurance policies.
Internet support rep: help troubleshoot online accounts and mobile applications Medical Receptionist
Charles Drew Health Center - Omaha, NE
September 2020 to February 2021
I worked as a medical front desk receptionist, my work day consisted of greeting patients with a positive and professional attitude,scheduling appointments, verifying insurance, verifying identification,typing via Microsoft and desktop applications, communicating with coworkers,and providers via email and telephone,making copies of identification
Customer Service Representative
Paycheck Advance - Omaha, NE
November 2018 to November 2020
Being a customer service representative i handled money Administered loans
Made collection phone calls
Filed paperwork/documents
Typed daily via Microsoft Word/Excel
Write checks
Interacted and communicated with customers in a professional and friendly manner. Westgate Assisted Living - Omaha, NE
March 2020 to May 2020
of medication
Transporting residents from one location to another Cleaning
Bringing residents meals
Administering oral, topical, and sublingual medication Crew Member
McDonald's - Omaha, NE
October 2017 to November 2019
Giving customers food at the drive thru window
Serving dine in customers
Taking orders
Cleaning
Interacting with customers and other crew members
Education
High school diploma
Omaha North Magnet High School
Skills
• Communications (1 year)
• Vital Signs
• Microsoft Word
• Medical Terminology
• Medication Administration
• Patient Care
• Caregiving
• Cash handling
• Customer service
• Medical Office Experience
• Nursing
• Insurance Verification
• Medical Receptionist
• Medical Scheduling
Certifications and Licenses
Certified Nursing Assistant (CNA)
June 2020 to Present
Certified Medication Aide
February 2020 to February 2022
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