Alaunyse Thomas

Omaha, NE *****

adrf8x@r.postjobfree.com

+1-313-***-****

Work Experience

Customer Care Representative

Sitel Group - Omaha, NE

Present

Customer care representative : assist customers with any questions or concerns or any tasks regarding their insurance policies.

Internet support rep: help troubleshoot online accounts and mobile applications Medical Receptionist

Charles Drew Health Center - Omaha, NE

September 2020 to February 2021

I worked as a medical front desk receptionist, my work day consisted of greeting patients with a positive and professional attitude,scheduling appointments, verifying insurance, verifying identification,typing via Microsoft and desktop applications, communicating with coworkers,and providers via email and telephone,making copies of identification

Customer Service Representative

Paycheck Advance - Omaha, NE

November 2018 to November 2020

Being a customer service representative i handled money Administered loans

Made collection phone calls

Filed paperwork/documents

Typed daily via Microsoft Word/Excel

Write checks

Interacted and communicated with customers in a professional and friendly manner. Westgate Assisted Living - Omaha, NE

March 2020 to May 2020

of medication

Transporting residents from one location to another Cleaning

Bringing residents meals

Administering oral, topical, and sublingual medication Crew Member

McDonald's - Omaha, NE

October 2017 to November 2019

Giving customers food at the drive thru window

Serving dine in customers

Taking orders

Cleaning

Interacting with customers and other crew members

Education

High school diploma

Omaha North Magnet High School

Skills

• Communications (1 year)

• Vital Signs

• Microsoft Word

• Medical Terminology

• Medication Administration

• Patient Care

• Caregiving

• Cash handling

• Customer service

• Medical Office Experience

• Nursing

• Insurance Verification

• Medical Receptionist

• Medical Scheduling

Certifications and Licenses

Certified Nursing Assistant (CNA)

June 2020 to Present

Certified Medication Aide

February 2020 to February 2022

Contact this candidate