**/****

Bachelor Of Business

Administration:

General Business

University Of Michigan -

Dearborn

Dearborn, MI

**/****

Associate In Business Degree:

Henry Ford College

Dearborn, MI

English:

Full Professional

Arabic:

Native/ Bilingual

French:

Limited

adrf7c@r.postjobfree.com

313-***-****

Dearborn, MI 48126

Skills

• Customer Service

• Performance Management

• Complex Problem Solving

• Decision Making

• Coaching and Mentoring

• Motivational Leadership

Education And Training

Languages

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Detroit Medical Consultants - Medical Office Administrator Detroit, MI

02/2019 - 04/2022

Speedy Transportation Services LLC - Office Manager Dearborn, MI

01/2017 - 02/2019

Advanced Pharmacy Services - Pharmacy Technician

Oak Park, MI

06/2009 - 12/2013

Maya Bazzi

Summary

Experience

Provided exceptional patient experience through friendly and compassionate communications.

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Maintained consistent patient confidentiality in alignment with HIPAA protocols by using encryption software.

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Coordinated communications between patients, physicians and hospital personnel.

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• Communicated with patients regarding payments on outstanding accounts. Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.

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Kept track of driver hours and miles to achieve maximum productivity in given hours.

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• Tracked driver behavior, timekeeping and attendance. Reviewed shipping and receiving notices, production schedules and orders to determine work sequences and material shipping volumes, destinations, dates and types.

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Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

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Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.

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Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.

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