Customer Service Data Entry
Resume:
LENETTE
BOWDEN
B I L L I NG OFFICE REPRESENTATIVE
EXECUTIVE SUMMARY
I am a Billing office representative
who specializes in insurance billing
and claim appeals as well as
customer client support and
services.
MY EXPERTISE
Division Supervisor
Insurance billing and appeals for
payment.
Customer service
Data entry
Account review and follow up
Refund processing
Patient complaint resolution
Filing
Typing (50 wpm)
Phones
Cash receipts
Cash and check deposit
preparation
Ordering, stocking, cleaning
HOW TO CONTACT ME
6321 N San Pablo Ave
Fresno CA 93704
**********@*****.***
RELEVANT EXPERIENCE
Confirm, verify and merge all new accounts into the system. Confirm insurance coverage and Prepare claims for submission to insurances for payment. Submit all appeals for denials or other non payments reasons. All office type procedures including customer service. Billing Office Representative
American Ambulance
July 2009 - present
I Supervised the Customer service division of the billing office. I handled all complaints and resolutions. I was the lead in consulting with the operations dept. as well as my director for more extreme complaints. Processing of customer payments and refunds. Medical Records management including but not limited to filing, scanning, storing, ordering and logging. Delegation and Evaluation of department roles and efficiency. Team building and support. Invoicing and debt collection.
Billing office Supervisor
American Ambulance
February 2018-July 2020
SCHOOL BACKGROUND
Completed Required credits for High School diploma Kerman Adult School
PERSONAL
REFERENCES
Susan Larkin
Ashley DeSutter
***************@*****.***
Maddie Lopez
maddie4214@gmail
Contact this candidate