Research Assistant Medical Technologist

FIROOZEH (ROZ) ASGARI

**********@*****.*** · 443-***-**** · Towson, MD

EXPERIENCE

SEP. 2017 - PRESENT

CUSTOMER EXPERIENCE COORDINATOR, TJX COMPANIES

Greeting customers; helping them find products and services; learning what they are looking for in a service; resolving complaints; fielding customer questions regarding available merchandise, sales, current prices and upcoming company changes; reaching out to customers after completed sales to suggest additional services. FEB. 2015 – JUN. 2015

RESEARCH TECHNOLOGIST INTERN, JOHNS HOPKINS SCHOOL OF MEDICINE Implemented various experimental studies; provided support to all laboratory objectives; planned and modified various experiments and analyzed statistical data; prepared reports including required charts and graphs. OCT. 2001 – SEP. 2003

RESEARCH ASSISTANT, TOKYO INSTITUTE OF TECHNOLOGY

Conducted literature reviews; collected and analyzed data; prepared materials for submission to granting agencies and foundations.

APR. 1994 – SEP. 2001

MEDICAL TECHNOLOGIST, ARAK UNIVERSITY OF MEDICAL SCIENCE Conducted laboratory tests, procedures, and experiments; analyzed data and provided data for diagnosis, treatment, and prevention of diseases.

EDUCATION

2013

HEALTH INFORMATION TECHNOLOGY GRADUATE CERTIFCATE, GEORGE WASHINGTON UNIVERSITY – 3.56

2003

M.S. MOLECULAR BIOLOGY, TOKYO INSITUTE OF TECHNOLOGY – 3.90 1999

B.S. MEDICAL TECHNOLOGY, AHVAZ UNIVERSITY OF MEDICAL SCIENCE – 3.64 SKILLS

Bilingual Proficiency (English, Persian), Microsoft Office, SQL, Credit Card Processing, Report Preparation, Shipping Procedures Application, Staff Training, Retail Store Support, Data Collection/Analysis, Schedule Coordination.

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