Customer Service Assistant Manager

Shantell Thomas

**** * ******** ******, *** ***01 T: 217-***-****

Email: ****************@*****.***

Objective: An organized independent worker with strong time management, extreme multitasking, and customer service skills. Detail-oriented, and able to learn new task quickly and effectively. Looking to broading and learn new skills in a more diverse and occupational work place.

Prairie Winds of Urbana Mar 2019 - Sep 2020

< Dietary Aid

< Housekeeping

< Food Prep

< Attended to Residents special needs

< Assisted Residents with activities

< Receptionist

Hooters Feb 2017- Mar 2019

< Prep Cook

< Dishes

Dollar General May 2017- Jan 2018

< Assistant Manager

< Truck orders

< Scheduling

< Cash handling

< Inventory

< Customer Service

Kelly’s Assisted Living April 2016 – Mar 2017

< Dietary Aid

< Effectively communicated with Kitchen staff regarding food allergies, dietary needs and other special request.

New York Grill Cheese Feb 2014 – April 2016

< Shift Leader

< Oversee shift operations/ Deployment

< Food and Customer service

< Facilitated prompt and accurate seating for all guest

Education:

Penn Foster 1997-2000

Diploma

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