Joanna Dydak

adrezv@r.postjobfree.com • 409-***-**** • https://www.linkedin.com/in/joanna-dydak/

Senior IT Specialist/Server Administrator

IT professional with 10+ years of experience in system maintenance and support related to Cloud, Server Hardware, and Software and Network Administration. Has two Masters degrees in Computer Science and Management Information Systems from recognized universities. Holding CEH, Security+, and CCNA certifications.

TECHNICAL SKILLS

●Cisco Routers & Switches

●Azure/ AWS

●Active Directory

●Linux

●LAN / WAN

●SQL server

●Networking & Design

●Hyper-V/VMWare

●Microsoft Exchange

CORE COMPETENCIES

●Install and configure systems to support infrastructure and applications.

●Server Maintenance and Troubleshooting

●Group Policy and Access Management

●Server and Application Virtualization and Microsoft Hyper-V, Oracle Virtual Box, and VMWare

●Server Redundancy and Fault Tolerance

●Familiar with application of patches and upgrades for various devices and equipment

●Experienced with installing and configuring services of Device Configurations

●Hands-on skills in installing, maintaining, and managing desktop/client and server operating systems

●Operating system optimization

●Experience of Cisco LAN switches and routing protocols

WORK EXPERIENCE

MyComputerCareer, Houston, TX May 2019 – Present

Instructor (Teaching Assistant)

●Tutor or assist in the tutelage of students to prepare them for certification exams. As result over 95% of my students passed final exams

●Troubleshoot campus network or any other technical issues that arise.

●Cooperate with the Campus Director, Assistant Director of Education, and other Instructors to resolve any issues on-campus and online.

KiOR, Pasadena, TX. It was start up chemical company with ~300 employees in green fuels technology 2011 - 2016

IT Analyst

●Managed and maintained IT systems based on Microsoft, Citrix, and VMware server products such as Citrix XenServer, Windows Server, Exchange, SQL, Oracle, and SharePoint.

●Responsible for Windows Server administration including Active Directory, file permissions, group policies, and management of the server structure.

●Provided Exchange Server Administration support of user mailboxes, shared mailboxes, distribution lists, global address list (GAL) maintenance, and backup/recovery of PST files. Created PowerShell and VB scripts to automate user administration tasks

●Virtualized legacy Windows and Unix servers. Administered Vmware and Citrix-based solutions. Implemented company-wide data and server backup using Backup Exec and VSS to Nimble Storage and Datacenter. Monitored and resolved systems backup issues to comply with disaster recovery plans.

●Created automated detail hardware and software inventory system based on Spiceworks.

●Led application evaluation, deployment, and life-cycle management including upgrades, maintenance, repair, and replacement.

Fluor, Sugar Land, TX. Chemical and Refinery processes design company with ~ 4000 employees worldwide

2006 - 2009

IT Specialist

●In charge of Fluor Feed Database (FFD) administration, improvements, and expansion for multiple projects and Fluor offices in the USA, Canada, Asia, and Europe.

●Completely redesigned beta version of FFD with enhancements for metric units, automatic Hysys and Aspen Plus version recognition, Intools compatibility, and improved quality and quantity of equipment specifications.

●Maintained FFD user interface with updates for newer versions of HYSYS, Pro II, INtools, and proprietary hydraulic simulator (PALS)

●Created intelligent custom datasheets for external vendor pumps, heat exchangers, control valves, and instruments to facilitate compatibility with FFD database architecture.

●Spearheaded end-user adoption of FFD via conducting remote and on-site installation, training, ongoing support, and enhancements to fulfill customer needs and requirements

●Global support and management of FFD with emphasis on facilitating intra-discipline communication, cooperation among engineers, and data consistency

●Conducted individual training and mentoring of newly hired engineers as well as new tool release classes for engineering groups.

EDUCATION

MyComputerCareer, Columbus, OH 2018

Cyber Security Specialist Program

MyComputerCareer, Houston, TX 2019

Information Technology Security and Administration Program

DePaul University, Chicago, IL 2005

Master of Science Computer Science

Dominican University, River Forest IL 2000

Master of Science Management Information System

CERTIFICATIONS

CompTIA Cybersecurity Analyst (CySA+)

Cisco Certified Network Associate (CCNA

EC-Council Certified Ethical Hacker (CEH)

CompTIA Security Analytics Professional (CSAP)

CompTIA Security+

CompTIA Network+

CompTIA Server+

LPI Linux Essentials

CompTIA IT Operations Specialist (CIOS)

CompTIA Secure Infrastructure Specialist (CSIS)

CompTIA A+

Currently working to obtain soon certificates in: CompTIA Cloud+, CASP+, PenTest

Contact this candidate