Data Entry Customer Service
Resume:
Kieondra Gates
ready to work
Atlanta, GA *****
*************@*****.***
Willing to relocate: Anywhere
Work Experience
Guide
ASSURANCE - Des Moines, IA
September 2019 to Present
Transferring shoppers looking for insurance quotes. Data entry. Working from home. Sales Representative
NATIONAL RENEWAL EXCHANGE - Ames, IA
March 2016 to May 2021
Helped customers renew their magazine subscriptions. Data entry. I was the top sales rep of 2018 earning over 500k in sales for the company
Sales Representative
Aqua Care USA - Grimes, IA
April 2013 to September 2015
Cold calling customer’s setting appointments for walk-in tub and showers estimates/sales,data entry Housekeeper
Best Western Starlite Village - Fort Dodge, IA
October 2006 to August 2008
Cleaned guests rooms after checking out or staying over, cleaned common areas Education
High school or equivalent
High school diploma in General
Campbell High School
Skills
• Customer Service (8 years)
• Communication skills (5 years)
• Telemarketing (6 years)
• Cold Calling
• Upselling
• Outside Sales
• CRM Software
• Direct Sales
• Inside Sales
• Medicare
• Problem-solving
• Team Work
• Reliability
• Sales
Assessments
Front Desk Agent (Hotel) — Highly Proficient
March 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Sales Fit — Highly Proficient
March 2020
Assesses personality traits that are important for sales roles. Full results: Highly Proficient
Warehouse associate — Highly Proficient
July 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient
Customer focus & orientation — Familiar
September 2021
Responding to customer situations with sensitivity Full results: Familiar
Attention to detail — Proficient
June 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Proficient
Inside sales — Highly Proficient
December 2020
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Highly Proficient
Call center customer service — Proficient
February 2021
Applying customer service skills in a call center setting Full results: Proficient
Verbal communication — Familiar
March 2020
Speaking clearly, correctly, and concisely
Full results: Familiar
Work style: Reliability — Highly Proficient
June 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Analyzing data — Familiar
March 2020
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate