Crew Manager Customer Service

Jerome Adams

**** * **** ******

Philadelphia, PA 19141

(215)-207- 3638

***********@*****.***

Professional Summary

Highly organized and independent; able to effectively coordinate task to accomplish tasks timeliness and creativity Able to adapt to changing priorities, maintain a positive attitude and strong work ethic Excellent knowledge of food safety procedures and protocols Strong knowledge of food and nutrition Food safety and basic

Skills

Proficient knowledge in Microsoft

Familiar with all aspects of Customer Service especially in Work environments

Ability to work well independently

Solid verbal and written communications skills

Shift management certifications

Professional Experience

Careers USA, Philadelphia, PA 11/2014-present

Fulfillment Clerk

Complete order receipts

Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.

Compute prices of items or groups of items.

McDonald’s Restaurant, Philadelphia, PA 09/2009-10/2015

Crew Manager

Count money and made bank deposits.

Maintained food and equipment inventories, and kept inventory records.

Monitored food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

McDonald’s Restaurant, Philadelphia, PA 10/2005-9/2009

Crew Trainer

Maintained sanitation, health and safety standards in work areas.

Cleaned food preparation areas, cooking surfaces and utensils.

Trained crew on how to inspect food and when it meets food requirements.

McDonald’s Restaurant, Philadelphia, PA 09/2003-10/2005

Crew Member

Performed duties in areas such as frontline, the table and drive-thru services.

Took food and drink orders and receive payment from customers.

Cleaned, stocked, and restocked workstations and display cases

Education

Benjamin Franklin High School, Philadelphia, PA 09/2013

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