Customer Service Representative
Resume:
Zakera Malloy
Rocky Mount, NC *****
************@*****.***
I am a hard worker. I do what’s told and always get the job done with no complaint. Authorized to work in the US for any employer
Work Experience
Inbound Stow
QVC
April 2021 to February 2022
Using RF scanners, unloading trucks, scanning items, putting items in correct location. Customer Service Representative
JANI-KING COMMERICAL CLEANING SERVICES - Rocky Mount, NC June 2017 to December 2021
• Set up client appointments
• Assisted customers with a warm and professional attitude
• Answered general questions
• Provided policy and service information
• Responsible for cashier duties
Order Picker
Acme United Corporation - Rocky Mount, NC
October 2020 to November 2020
Picking items, using pallet jacks, and shipping items off. Team Member
McDonald's
May 2020 to October 2020
Took customers orders, using cash register, packing food. Education
High school diploma
Rocky Mount High School
Skills
• Customer Service
• Order Picking
• Pallet Jack
• Warehouse Experience
• Order Picker
• RF Scanner
• Shipping & Receiving
• Packaging
• Cash handling
Assessments
Customer Focus & Orientation — Familiar
January 2020
Responding to customer situations with sensitivity Full results: Familiar
Customer focus & orientation — Completed
April 2022
Responding to customer situations with sensitivity Full results: Completed
Sales fit — Highly Proficient
July 2021
Measures the traits that are important for success in sales positions Full results: Highly Proficient
Customer service — Completed
April 2022
Identifying and resolving common customer issues
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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