Sales Associate Customer Service

Jodian Morgan

**** ********* ****** *****, **, **469

347-***-****

**************@*****.***

EDUCATION

Bronxdale High School,Bronx NY — High School Diploma November 2011- September 2015

Westchester Community College, White Plains NY — Associate's Degree in Math and Science

September 2019- Present

EXPERIENCE

Dollar General, Mount Vernon, NY — Assistant Manager January 2018-2021

- Establish full-scale sales operation; duties include developing database systems, recruitment of senior regional sales managers, and developing sales and marketing strategies

- Sales manager for 15 marketing employees that help gross $1M to

$3M; implementing strategic marketing and sales goals, and leading a team of 15 creative and technical sales staff

- Successfully expand the marketing reach of older consumer products into emerging digital and online platform Dollar Tree, Mount Vernon NY — Sales Associate

January 2015-2018

- Competitive Analysis, Management Proficiency, Creative Services, Supply Management, Customer Service, Presentation Skills, Analyzing Information, Basic Safety, Promotions, Understanding the Customer, Verbal Communication.

OPTIMUM, New York, New York- Tech(VDO)

- Refined and improved new and existing equipments for a Fortune 500 company resulting in reduced labor and increased SKILLS

Proficient in Microsoft,

Leadership, Communications,

Problem solving,

Management, Customer

Service, Marketing and

Emotional Intelligence

AWARDS

Mathematics, English

language and Honor Roll

LANGUAGES

English

workplace efficiency

- Operated in a datacenter environment that Investigates arising incidents caused by malicious software.

- Establish superb connections with clients; making certain all experiences with us is nothing but the absolute best. TECHNICAL SKILLS

- McAfee SIEM/EPO/NSM, FireEye CMS/ETP, SecureWorks, IDS/IPS, Sumo Logic cloud-based log management, SSL certificate configuration and management, Juniper NetScreen/Palo Alto Networks firewall

- Ollydbg, WinBdg, GBD, IDA Pro, PEiD, malware sandbox

- Wireshark/TCPView packet analysis, DNS servers, mail server

- Windows XP, Vista, 7, 8; Windows Server 2003, 2008, 2012; Linux including CentOS, Ubuntu, Arch, Debian, BackTrack, and Kali

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