Window Support Analyst - Powershell Automation

James Turner ~ **** Sandalwood Dr ~ Mebane, NC ***02 ~ 919-***-****

Technical Expertise

Windows Systems Administrator with prior DOD Secret Clearance - Information Systems Analyst.

“Windows ITPro” technical author of VBScript applications and Utilities.

Professional Experience

IT Analyst \ Interim Systems Manager Duke University (Law School)

Feb / July 2015 – Feb. 1, 2022 Durham, NC

Contractor - February thru July – Employee - July to Present

Administer Windows file servers and other computing resources

Automate AD management tasks using PowerShell & VBScript script

Configure Windows VM Servers using VMWare virtualization software

Assist other analysts in problem solving and troubleshooting, primarily Windows servers & printers

Windows Systems Administrator Fujitsu - Blue Cross Blue Shield NC (PDS Contractor)

Sept 2014 – Nov 2014 Durham, NC

Windows VMWare Servers Builds (2003 R2 & 2008 R2).

Administer Windows 2008 Active Directory.

Fujitsu Local and Remote Physical Server Builds, Configure “Lights Out” DRAC/IRMC, Install OS and required software.

Automation scripting (VBScript & PowerShell), change management duties, capacity analysis and remediation.

Sharepoint document management.

Exchange/Outlook email data extraction for trouble ticket analysis.

SQL data extracts using VBScript for server capacity analysis.

Windows Systems Administrator Engility Corporation

February 2014 – June 2014 Bath, Maine

Domain Administrator. Support Navy’s “Supervisor of Ships” Windows 2008 &2012 Domains. Monitor & Diagnose Server, Printer & Domain Account problems. Active Directory management. Infopath document creation for Sharepoint.

Windows Systems Administrator Computer Sciences Corporation

January 1999 – Feb. 2014 Bath, Maine & Connecticut

Domain Administrator. Support General Dynamics Bath Iron Works Windows 2008 Domains. Build, Configure & Maintain Windows VMWare Servers. Maintain Active Directory. Monitor & Diagnose Server, Printer & Domain Account problems. Develope VBscript utilities & applications for server maintenance, reporting & SOX auditing. Maintain Tenable/Nessus security compliance for Windows Servers & Support various applications. Possess U.S. “Secret” Security Clearance. Experienced with trouble-shooting via Remote Access / VPN.

Consultant Research Triangle Park, NC

January 1994 – January 1999 Groton, CT – Windsor/Windsor Locks, CT

Windows Team Administrator for Pfizer’s Microsoft NT 3.51/4.0 LAN/WAN Multi-Domain Multi-platform environment – Tier 3 PC and Server support. Team member and lead on client needs analysis, project definitions, configurations, installations and maintenance.

Local Area Network Administrator for Electric Boat’s Microsoft NT 3.51 / 4.0, Appletalk and Novell 3.12 environment. Multi-Master Domain with Roughly 3000 users, 400 printers, 25 servers and backup system. Installed and monitored specialized applications and Windows OS software like Hyperion, ArcServe, Compaq Insight Manager and Time Services. Assisted in tier 3 PC connectivity troubleshooting (Windows ’95/’98).

Provided Local Area Network Administration and product support for “The U.S. Postal Service” National Information Service. Developed installation and update packages for Word and Excel. Assisted Remote sites nationwide incl. Puerto Rico with application troubleshooting.

Provided FoxPro Programming, Training, Microsoft product Support and Applications Development for “The American Red Cross”, “Aetna”, “ITT Hartford Insurance Group” and “Tilcon/Roncari”.

Systems Administrator/Programmer Analyst EASTCONN Regional Education Service Center

September 1993 - February 1995 Hampton, CT

Supported Local Area Networks for Eastern Connecticut K-12 schools and educational facilities operating on Novell Networks (versions 2.15 - 3.12). Designed and managed, Coaxial to 10Base-T migration. Developed and supported FoxPro applications for Windows, DOS, & Macintosh platforms. Provided Support, Training, and Assistance for a variety of Windows 3.1 and Windows for Workgroups applications.

Programmer Analyst Consultant Computer Sciences Corporation

May 1993 - September 1993 Raleigh, NC

Developed a nation-wide computerized Mailing system named “PassPort”, to improve mail handling and delivery services using FoxPro 2.5 for DOS, with a team of Postal Programmer Analysts and Independent Consultants.

Programmer Analyst Kaiser Permanente - Common Software Group

July 1992 - May 1993 Raleigh, NC

Novell 3.1 Local Area Network support provider for Kaiser’s Common Software Development Group. Developed FoxPro 2.5 DOS & Windows "System Failure" tracking system and "Customer Satisfaction Survey" system to track and conduct statistical studies of software failures, for Kaiser Permanente's nation-wide insurance software.

Programmer Analyst Information Products, Inc.

June 1989 - February 1992 East Granby, CT

Maintained Connecticut State Department of Education’s Novell LAN's and FoxPro 2.0 applications. Project Lead and Developer on “Beginning Teacher Assessment System”. Support provider and Maintainance programmer for Local 371 Health and Welfare Union Claims system. Enhanced Information Products’ Fund Raising software used by Non-Profit and Charitable organizations throughout the United States.

Programmer Analyst American Nuclear Insurers

May 1987 - June 1989 West Hartford, CT

Team Developer of ANI’s Novell Network Accounts Receivable, Accounts Payable, and Cash Investments Applications. Assisted Finance members with programming utilities and developing reports. IBM PC's, dBase and Clipper environment. Provided Support and Systems Programming for Novell LAN.

Programmer Analyst Hartford Steam Boiler Ins. Co.

1985 - 1987 Hartford, CT

Developed HSB Inspection Tracking system and Postal Inspection Tracking system using dBase III+. Programmed and managed Account Engineer's Mainframe and LAN database applications using SAS, COBOL and EASYTRIEVE.

Instructor Business Careers Institute

1983 - 1985 New Britain, CT

Designed and developed COBOL, BASIC and dBase III+ computer programming courses. Instructed and Mentored students.

Lab Instructor Middlesex Community College

1981 - 1983 Middletown, CT

Provided course and project programming assistance to students, staff and faculty. PC, Apple and VAX environment.

Education

Associates of Science in Information Systems ~ 1985

Middlesex Community College ~ Middletown, Connecticut

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