Administrative Assistant Receptionist

CAREER HISTORY

Amita Resurrection Medical Center Chicago, IL March 2017-Oct. 2019

Certified Nurse’s Aide (CNA)

Assisting nurses with daily care of 15-30 patients including:

Hygienic maintenance such as bathing and restroom assistance; Assist in ambulating patients; One-on-one monitoring for suicidal and altered mental status patients; Charting patient details in Epic; Patient transfer and transport.

Experience caring for diverse inpatient and outpatient population including:

Emergency department; Intensive care unit; Pre- and post-surgery; Orthopedic; Isolated patients; Combative patients; Behavioral health patients; Cancer patients.

Trained in health care protocols including:

Don and doff personal protective equipment; Emptying patient drainage devices; CPR; Applying disposable catheters; Bed changing.

Woodbridge Nursing Pavilion Chicago, IL March 2015-Feb. 2017

CNA

Care for average of 10 patients per day

Patient monitoring

Escorting patients to medical appointments

Mitigating for fall risk

Updating family on care quality

Complete electronic and manual patient charting for up to 43 patients

Total physical care: Grooming, bathing, dressing, shaving, toileting, incontinence care, feeding, monitor patients as needed, transport patients to and from bed and/or wheelchair.

Experience with patient needs: Alzheimer’s, dementia, aggressive/violent, bed-bound, limited and restricted mobility, drug-dependent, behavioral issues, limited-assistance, senior care, hospice and end-of-life care, isolation due to highly contagious infection, depressed and suicidal, physical rehabilitation.

Sure Staff Chicago, IL Aug. 2014-March 2015

Contractor

Mixing and bottling at organic hair product factory; Environmental services at Soldier Field; Receptionist, administrative assistant, shipment processing for soda distributor; Packaging at Garrett’s Popcorn

Imperial Nursing’s Ivy Apartments Chicago, IL April 2007-June 2014

CNA

Completed rounds for five floors

Managed/monitored patient’s medication schedule

Coordinated care with patients’ doctors, family and emergency care providers

Assisted in transferring patients to acute care

Updated and filed patient records

Took patient vitals

Shower assistance to mitigate fall risk

Receptionist

Experience with patient needs: Alzheimer’s, dementia, senior care, oxygen-dependent, behavioral issues, chronic pain, opioid-dependent, diabetic

EDUCATION

Career Center of Chicago, 2007, Certified Nurse’s Aide Certification

Kelvyn Park High School, 1999-2003, High School Diploma

SKILLS/TRAINING

Bilingual; Managing bedsores; Safe movement of patients; Quick learner and easy to train; Filling out, filing and organizing paperwork

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