MELISSA WILLIAMS
LOMPOC, CA 93436
PHONE: 865-***-****
EMAIL: *************@*******.***
OBJECTIVE Position as an Administrative Assistant or Data Entry Technician SKILLS &
ABILITIES
Proficient in Microsoft applications
Team/Organization Oriented
Reliable
EXPERIENCE B&T SCREENING
01/2022 to Present
Background screenings for Apartment complexes. Pull Credit reports, DMV History and screen for Criminal history. Data Encry Denial/Resolutions Specialist
05/2018 - 06/2019 Team Health
Medical Billing & Claim resolutions for Emergency room Bills Claims resolution by resubmitting the claims or reprocessing attention to detail & state requirements
Assessing claims to be sure they are submitted properly Data Entry
Customer Service
Inbound & Outbound calls to Carriers
Underwriting Assistant/Claims
11/2000 - 01/2018 Appalachian Underwriters Inc 800 Oak Ridge Tpke, Oak Ridge, TN
Underwriting Technician for Workers Compensation
Claims submission & evaluation, working closely with the Agents on claim submission
PAGE 2
Underwriting, quote, bind & issue Policies
Endorsements to make changes to Policies
Audits- determining if the Insured owes additional fees or if they have a return premium
Customer Service with both the Insured & Agents
Data entry of all policy information
EDUCATION Doyle High- Diploma 1985
College: Tennessee Technology Center
REFERENCES Available upon request