Heather Summey
Temple, TX *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Candy selector
McLane Company - Temple, TX
November 2021 to Present
Selection of product for stores, cleaning,
Non commissioned Security Officer
Sercuritas Security Services - Killeen, TX
May 2019 to Present
Non commissioned license private security
CSR - Customer Service Representative
TTEC Call Center - Temple, TX
October 2017 to Present
Work with mail order pharmacy help desk
CSR - Customer Service Representative
Take 5 Oil Change - Temple, TX
February 2016 to October 2017
Lube tech
Maintenance Worker
Temple housing Authority - Temple, TX
June 2015 to February 2016
Maintenance worker, grounds keeper,
Education
Huntington pride - Huntington, TX
September 1999 to May 2001
High school or equivalent
Skills
• Customer Care
• CSR
• Call Center
• Customer Service
• Customer Support
• Heavy lifting
• Groundskeeping
• Help Desk
• Typing
• Computer skills
Assessments
Customer Service Skills — Proficient
November 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Basic Computer Skills — Proficient
February 2019
Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.
Full results: Proficient
Basic Word Processing Proficiency with Microsoft Word — Completed February 2019
Measures a candidate's knowledge of basic Microsoft Word techniques for word processing, including the use of tools to format or edit text.
Full results: Completed
Verbal communication — Familiar
March 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.