Sandra M. Branson, MPHA
Killeen, TX 76542
*.*****.******@*****.***
PUBLIC HEALTH STANDARDS KNOWLEDGE
Medical Office Operations U.S. Computer Health Systems Veterans Health Systems
Quality Control Quality Assurance Control Methods
Prevention Naturopathy Damage Control
Employee Scheduling Conflict Resolution Employee Management
Payroll Nosocomial Infections Control Activities
Data Collection Infection Surveillance Cost Reduction
Applied Statistics Human Resources Logistics
OSHA/HIPAA Standards Medical Coding & Billing
HEALTHCARE RELATED EXPERIENCE
Orlando Veteran Outpatient Clinic Orlando, FL
General Medicine & Gastroenterology Program Support Assistant
Provide telephone triage for patients to call in and leave messages about their health or for medications their doctor should be aware of
Work in reception, scheduling colonoscopies for patients, ensuring they are reminded of their surgeries or physician’s instruction
Started in special projects, facilitating two others to catch up on paperwork and data entry projects; promoted to support assistant, while creating “Team Clinic” in the office
OTHER PROFESSIONAL WORK EXPERIENCE
Orlando, FL
Condo Timeshare Sales Lead
Children’s Book Sales
EDUCATION
Everglades University Orlando, FL
Master’s in Public Health Administration—Complimentary & Alternative Medicine
Rollins University Winter Park, FL
Bachelor of Arts degree in Organizational Communications
CERTIFICATIONS/MEMBERSHIPS/OTHER SKILLS/EXPERIENCE
Proficient in Microsoft Office applications and computer operation and functions
Wife of U.S. Army Veteran with extensive motivational and cultural communications skills
United States Army Commendation Medal for (POMMING); United States Army Commendation Award, Hanau, West Germany, Veterans Administration Innovation Award for saving resources