THOKOZILE BUSISIWE
MWELASI
Springs
************@*****.***
OBJECTIVE
null
.Computer and Technology Skills
.Communication and Listening skills
.Strong and Fearless leadership skills without supervision SKILLS
ADDITIONAL INFORMATION
2013 - 2019 Edcon
Store Manager
My Role/Responsibilities
Customer service delivery-Store:
Implement chain customer service strategy and processes with attend to proactive issue resolution and immediate corrective action on out of line Correct implementation of store layout, merchandising, signage and visual displays for ease of a shop.
Merchandise Management:
Conduct weekly analysis and interpretation of stock management reports to manage the store performance.
People Management:
Encourage Implement and reinforce the group values leadership principles.
Budget and Financial Management:
Analyze budget and projections,Put a plan in place to achieve/Exceed sales budget And achieve optimum expense ratios.
Market intelligence:
Conduct regular environment scans of competitor activities(Price Product layout and Promotion)
Credit and financial services:
Implement the chain credit and financial services strategy by managing store targets.
2019 - 2021 Footgear
Store Manager
My Role/Responsibilities
-Turnover
-Customer Care
-Staff Management
-Stock Management
-Merchandising
-Administration
-Expense and Asset Control
EXPERIENCE
2006 Hlelimfundo Secondary School
Matric
12
2008 Gert Sibande FET college
Financial Management
National Certificate
EDUCATION
Mr Prince Maphangwa - Divisional Visual Manager
TFG
Mr Timothy Dlamini - Area Manager
TFG
Wilson Hlungwane - Area Manager
Edcon
REFERENCE
ACHIEVEMENTS & AWARDS
Unapproved Hours Award
Stock Loss Award