Customer Service Data Entry
Resume:
Yvette Scott
Efficient Customer Service Representative
Stockton, CA 95202
*****.*******@*****.***
I am a person of many talents,and I have a wide variety of job skills that would be an excellent benefit for any employer/company.I am also,a quick learner,and I am more than capable of completing any task set before me.I also,have an excellent phone presence,and over 15 years of excellent customer service experience.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Production Worker
Tesla Fremont Factory - Fremont, CA
September 2019 to Present
Seats assembly line
In-Home Caretaker
IHSS Public Authority - Stockton, CA
January 2018 to Present
I provide In -home care for disabled persons..I have been performing this position since January 2018.Medication
disbursement, cooking, cleaning, personal care, and daily errands..I also do,some light administrative assistant,data entry,and utilize basic computer skills as well Order selector, order filler, meat processor, wine press Balance Staffing - Stockton, CA
April 2017 to December 2017
Order selector, order filler, meat processor, wine press operator,packager,labeling,lumpish manufacturing.
Iceroom associate
Capstone Logistics, LLC - Lathrop, CA
April 2017 to June 2017
Responsibilities
Fill, package, and palletized ice for major grocery stores Accomplishments
N/a
Skills Used
Problem solving abilities, and the ability to work as a team player.. Customer Service Representative
TOGOS - Lathrop, CA
August 2016 to November 2016
Cashier,sandwich artist,food prep,stocking,and janitorial Sales Associate
Walmart SuperCenter - Stockton, CA
November 2015 to December 2015
Responsibilities
Zone, customer service, and stock
Accomplishments
I exhibited excellent customer service
Skills Used
Communication, reasoning, and people skills were used Administration Assistant, Office Clerks, General
Did Dat Productions - Oakland, CA
June 2008 to January 2015
Employment Type: Part Time (Less than 30 Hours)
Booking appointments/and meetings Setting up conference calls.Checking mail.Scouting fundraising opportunities.Processed lunch orders, and all other admin duties given to me
Site Supervisor/Security Officer
East Bay Security INC - Hayward, CA
April 2006 to April 2008
Employment Type: Full Time (30 Hours or More)
Answered multiple phone lines.Performed i.e. faxing, filing, photocopying, customer relations, and the sorting of the daily mail.Assisted incoming and outgoing clients and guests.Coordinated reservations, processed special requests.Replenished marketing material.Maintained and monitored work schedules for all employees.Responsible for training all new employees assigned to me.Processed DAR'S, and submitted fix it tickets to the maintenance department, and facility's management.
sales associate, Sales Representatives, Services, All Other Ross Dress for Less - Tracy, CA
September 2004 to May 2005
Employment Type: Full Time (30 Hours or More)
cashier, stocker, took inventory, priced merchandise, coordinated displays, and in charge of general cleanup of store.
Transportation Worker
Nana's Playhouse - Tracy, CA
May 2003 to January 2004
Employment Type: Part Time (Less than 30 Hours)
Transported facility's children to and from school. Also, drove children to any other important appointments. Processed all client files. Updated all viable client information. Planned all activities, including outside excursions. Cleaned and sanitized all toys and facility equipment. Planned daily menu for the month.
Answered phones. Also, CPR certified. Expecting to re certify if hired. Education
None in Child Psychology
San Joaquin Delta Community College District - Stockton, CA August 2018 to October 2018
High school or equivalent
Skills
• Filing,faxing,photocopying,scanning,excel,word,copying,multi-phone,video conference setup,meeting prep/setup,dar report prep,corporate report writing/prep,and delivery,fix it tickets,maintenace reports,order filler,order puller,palletizing,general warehouse labor,problem solving,food prep,sandwichmaker,cashier,customer service,data entry,house keeping,laundry prep,supervisory duties,administrative duties,in-home care,cpr/first aid trained,guard card trained,live scan availabilty,bondable,licensed driver,and janitorial experiece... (10+ years)
• Driving Experience
• Food Processing
• Multi-line Phone Systems
• Fundraising
• Manufacturing
• Assembly
• Menu Planning
• Packaging
• Vehicle Maintenance
• Machining
• Security
• Management
• CCTV
• Kitchen management
• Meat cutting
Certifications and Licenses
CPR Certification
Assessments
Critical Thinking — Familiar
April 2019
Using logic to solve problems.
Full results: Familiar
Workplace English — Highly Proficient
April 2019
Understanding spoken and written English in work situations. Full results: Highly Proficient
Teamwork: Interpersonal Skills — Proficient
April 2019
Resolving disputes, solving team problems, and understanding nonverbal cues. Full results: Proficient
Customer Focus & Orientation — Completed
April 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Completed
Building Relationships for Childcare Providers — Completed April 2019
Building positive and productive relationships with families of children ages 0–3 Full results: Completed
Attention to Detail — Completed
April 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Retail Customer Service — Completed
May 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Completed
Retail Cash Handling — Completed
May 2019
Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Completed
Call center customer service — Completed
April 2019
Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: Completed
Attention to detail: Inventory — Completed
April 2019
Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.
Full results: Completed
Food safety — Familiar
April 2019
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Familiar
Working with MS Word documents (intermediate) — Familiar April 2019
Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Familiar
Workplace safety — Familiar
April 2019
Measures a candidate's ability to employ accident prevention strategies to avoid accidents and injuries.
Full results: Familiar
Work style: Reliability — Proficient
April 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Proficient
Work style: Conscientiousness — Completed
April 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Completed
Sales skills — Proficient
April 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Proficient
Cashier skills — Completed
April 2019
Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Completed
Mechanical skills: Monitoring — Completed
April 2019
Measures a candidate's ability to monitor machine indicators in order to ensure safe and appropriate operation.
Full results: Completed
Automotive maintenance — Completed
April 2019
General vehicle maintenance inspections and minor repairs. Full results: Completed
Memorization — Proficient
April 2019
Measures a candidate's ability to commit product or merchandize information to memory and recall at a later time.
Full results: Proficient
Verbal communication — Familiar
April 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have administrative assistant,and basic computer skills..
Contact this candidate