Customer Service Waiter

CURRICULUM VITAE

NAME : NTULUME STEPHEN MUKISA

DATE OF BIRTH : 13.07.1998

GENDER. : Male

MARITAL STATUS : Single

NATIONALITY : Ugandan

PASSPORT No. : A00469447

POSITION APPLIED FOR: WAITER

PERSONAL SUMMARY

Dedicated waiter with exemplary service, leadership skills and experience in the food and beverage industry. Committed to providing helpful, fast, and accurate service to clients. Demonstrate active listening and communication skills to ensure and maintain maximum customer service experience levels.

EMPLOYMENT HISTORY

YEAR ORGANISATION POSITION HELD

2019-2021 2k Restaurant Waiter

2018-2019 Mambo Restaurant Waiter

RESPONSIBILITIES: •

Informing patrons, the restaurant’s daily specials

Explaining the preparation and cooking methods as well as ingredients of various menu items

Taking orders from customers for food and beverages, writing down or memorizing the orders; and entering information into the computer for transmittal to the kitchen

Serving food and beverages promptly

Ensuring that customers are enjoying their meals or that they do not have any problem with their food

Collecting the customers’ payments and preparing bills with itemized costs and appropriate taxes

Preparing and tiding up the tables or counters, making sure there are enough salt, sugar, pepper, cream, other condiments and napkins in every table or counter.

Performing other duties like brewing coffee and preparation of salads and appetizers

Decorating dishes prior to serving

Ensuring that there are adequate supplies of food, tableware, linens, and beverages

Staying alert for customer’s requests and be prompt to address them

Performing other tasks assigned by supervisor or manager from time to time.

SKILLS AND COMPETENCIES.

A friendly, cheerful, and polite attitude

Strong customer service skills

Excellent active listening skills

Demonstrated service orientation

Good Oral and verbal communication skills

Diligence and dedication to work

A strong passion to ensure customer satisfaction

A good memory and an eye for details

EDUCATIONAL BACKGROUND

• High School Certificates both “O” level and “A” level

• Certificate In Catering and Hotel Management

HOBBIES

• Learning new things

• Music

• Playing foot ball

• Exploring

DECLARATION

I Ntulume Stephen Mukisa certify that the above information is true and correct to the best of my knowledge and ability REFERENCES

Available on request

Ntulume Stephen Mukisa

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