Customer Service Support
Resume:
Neena Williams
Grand Bay, AL *****
****************@*****.***
Work Experience
Team Member
Love's Travel Stops & Country Stores - Irvington, AL March 2022 to May 2022
• Kept work areas clean, organized and safe to promote efficiency and team safety.
• Contributed to team success by completing jobs quickly and accurately.
• Worked different stations to provide optimal coverage and meet production goals.
• Helped customers complete purchases, locate items and join reward programs.
• Log trucker's information for scales and weigh ins.
• Answered questions about store policies and addressed customer concerns. Lead Cashier
Krystal Restaurants, LLC. - Mobile, AL
November 2020 to March 2022
• Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Educated employees on register use, merchandising and customer service.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Mentored new team members on POS system operation, customer service strategies and sales goals.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance. Education
High school diploma
Alma Bryant High School - Irvington, AL
Skills
• Communication skills
• Cleaning Experience
• Multi-line phone systems
• Computer skills
• Customer support
Contact this candidate