Package Handler Call Representative
Resume:
Rikki Murriell
Gastonia NC
*********@*****.***
I am looking for a dynamic, richly diverse working environment that stimulates and challenges growth potential and well-being; a career where I can utilize my talents in IT experience,personnel, or customer service.
Work experience
Gaston county school
Gastonia, NC
Teacher - present
Carolina recycle -Belmont NC
Control room
Aug 2021- Feb 2022
Trouble shoot
American efird - Mt Holly NC
Loader
Feb 2019 - July 2021
Load and unload trucks
Verizon-Greensboro NC
Business representative
OCT 2018 - Feb 2019
Take inbound calls and outbound,
UnitedHealth Group - Greensboro, NC
Sr call representative
June 2015 to July 2018
Take inbound calls and outbound, help members to understand there benefits and educated members on healthy lifestyle
D.B Schenker - Greensboro, NC
Forklift Operator/Team Lead
August 2011 to December 2013
Generated appropriate orders needed for inbound/outbound distribution
Oversee shift associates for production and business needs.
Upheld inventory management daily for damage control and needed materials
Forklift operation for loading and unloading orders
FedEx Ground - Charlotte, NC
Package handler lead
May 2008 to July 2011
Executed material handling within production and time constraints
Facilitated team meetings with associated teams
Performed quality assurance duties through monitoring transactions during peak business times
Eckerd - Charlotte, NC
Photo Technician
February 2003 to March 2008
Maintain/performed complex chemical mixture for the development of customer's photo requests
Followed up with customers via telephone or email with finished product.
Assisted and trained new hire employees with job requirements and duties
Handled monetary transactions/assisted with damaged product returns and adjustments.
Executed ownership and first time resolution with every customer
Education
B. S. in Computer Information Systems
Livingstone College-Salisbury North Carolina - Salisbury, NC
Additional Information
Skills and Qualifications:
Strong written and interpersonal skills
Innovative problem-solving skills
Ability to work well with other as well as independently if deemed necessary
Highly Proficient in Computer Skills (Excel, Microsoft Office, Microsoft Access, PowerPoint, C++ and Java )
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