Administrative Assistant Database Administrator
Resume:
Margaret Arroyo
**** ***** ***, *****, ** *****
(E) ************@*****.***
CAREER OVERVIEW
• Professional Development Associate with a background in Education will bring skills as a team player and motivator to growth-oriented position.
• Professional commitment to providing outstanding communications support and administrative excellence.
• Proven research, editing and creative talent in contributing to a diverse range of marketing and media communications.
• Communications liasion for all levels of business employees, managers and excutives.
• Skilled, effective team-player and motivator.
• Committed and motivated Administrative Assistant with exceptional customer relation and decision- making skills.
• Strong work ethic, professional demeanor and great initiative.
• Collaborated with (teams/departments) to ensure smooth work flow an efficient organization of operations.
• Managed all operations of a busy office.
• Demonstrated proficiencies in telelphone, email, fax and front-desk reception within high-volume environment.
• Performed administrative tasks such as filing, developing spreadsheets, faxing, reports, photocopying collarteral and scanning documents for inter-departmental use. WORK EXPERIENCE
December 2021-May 2022, Maritime College, Bronx, NY Temporary Database Administrator
• Entered all donations into Raisers Edge quickly and accurately including credit card donations.
• Created filing system, communicated via email or phone with alums who were paying membership dues or inquiring about their membership.
• Created spreaadsheets for special events.
• Emailed all event antendees.
September 2017-September 2021– Mt. St. Michael Academy, Bronx, NY Database Administrator
• Entered daily deposit information into Raiser’s Edge quickly and accurately.
• Processed daily credit card payments utilizing Blackbaud Merchant Services.
• Reconciled monthly credit donations and sent reports to Finance Director.
• Assisted in helping to coordinate Golf Outings, Galas and alum events for the high school.
• Kept a consistant database of large donors.
• Entered and updated Scholarship donors and matched up information with the student recepient.
• Utlized mail merge and send out acknowledgments to alums.
• Maintained and managed the database system, updated alum bio info and cleaned up old info. October 2015-June 2017- Edmund Rice Christian Brother Foundation, New Rochelle, NY Development Associate
• Entered daily deposits from donors into Raiser’s Edge.
• Assisted in crafting and editing mass correspondence or acknowledgement letters to donors in Word.
• Attended and assisted with events for donors/alums of the Christian Brothers Schools.
• Researched donors addresses and assisted staff with hundreds of addresses to be entered into an Excel
• Spreadsheet and Raiser’s Edge.
• Assisted in crafting acknowledgment letters for donors who sent large donations from the Province Leader of the Edmund Rice Christian Brothers Foundation.
October 2009-July 2012 – St. Raymond Elementary/St. Raymond Academy, Bronx, NY Advancement Assistant
• Drafted thank you letters to alum who made donations.
• Photographer for school events, edited and proofread Newsletters.
• Communicated via email, over the phone with alums, took miniutes of monthly meetings for alumnae council meetings, attended meetings conducted by the Archdiocese (CAP) and school principals and helped to maintain and promote the schools.
• Entered gifts into Raiser’s Edge and updated data information on alums.
• Created queries and reports on Raiser’s Edge and Cornerstone for the Director of Development, Sent out mailings to alums informing them of upcoming events. November 2006-October 2009- Mandl School, the College of Allied Health, New York, NY Administrative Assistant/Instructor
• Supported and assisted the Vice President of Academic Affairs with accreditation.
• Managed, updated and maintained faculty files for 30 faculty members.
• Assisted Evening Dean and Department Chairs with the preparation of exams.
• Managed school databases.
• Emailed, faxed correspondence.
• Managed creation and copies of exams, proctored exams and taught English and Speech. EDUCATION
BA Communications/Journalism
Minor Speech Communication
COMPUTER SKILLS
Microsoft Word, Excel, Raiser’s Edge and (BBMS) Blackbaud Merchant Services SKILL HIGHLIGHTS
Editing, proofreading, articulation
Listening skills
Administrative support
Meets/exceeds goals
Team liasion
Attention to detail
Staff motivation
Evet planning
Multitasking
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