Warehouse Associate Customer Service

Briana Limon

Pomona, CA ***** *************@*****.*** (909) 288- 3305

EDUCATION

U.S. Colleges - Montclair June 2021-July 2021

Completion of Phlebotomist Technician Program

Diamond Ranch High School August 2015 - June 2019

High School Diploma

SKILLS

Certified Phlebotomist Technician

BLS CPR Certified

Language: English, Spanish

Quick learner Problem- solving Teamwork Dependability Excellent customer service WORK EXPERIENCE

Warehouse Associate Amazon April 2020 - May 2022

Received and put away inventory in an organized manner

Productively handled multiple projects and daily activities

Dispatched and communicated with Amazon drivers

Worked with Amazon drivers and input information on computer program to indicate The time they came in and left, and assigned batch of packages to them, I would also calculate the percentage of the day to assess productivity of the delivery drivers

Established where missing packages or totes were and informed drivers if their routes

Worked closely with other associated to appropriately handle waves of inventory Brand Representative Hollister & Co. July 2019 - October 2019

Provided great customer service by anticipating and responding to customer’s needs

Demonstrated keen awareness of the store environment by ensuring I remained welcoming and approachable

Initiated conversations and connected with customers in authentic manner

Responsibly handled cash and provided accurate change to customers

Maintained cleanliness and presentation of work environment Waitress Mariscos El Rafa December 2018 - June 2019

Provided excellent service to ensure customer satisfaction

Answered questions and shared additional information with restaurant patrons

Responsibly handled cash and provided accurate change to customers

Listened to complaints patrons had and addressed them appropriately

Served food and beverages in a timely and accommodating manner

Coordinated with kitchen staff to deliver accurate food orders

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