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Staff Coordinator Customer Service

Location:
Lynchburg, VA
Posted:
June 12, 2022

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Resume:

Phillis Childress

Roanoke, VA *****

adrdru@r.postjobfree.com

540-***-****

Authorized to work in the US for any employer

Work Experience

DSP (Direct Support Professional)

Luthern home of Salem - Salem, VA

October 2017 to November 2017

Direct support to clients with ID/DID,medication administration, customer service, progress notes,nursing notes,remind clients of doctor's visits and day service commitments as well daily living activities. Count and reorder medications.

CNA/Med Tech

Friendship Village - Roanoke, VA

August 2016 to April 2017

Pass medication and direct patient care, count narcotics and shift report, improve the quality of life standards.

CNA - Certified Nursing Assistant

VVCC - Roanoke, VA

October 2013 to April 2015

Responsibilities

direct patient care to aide and assist with those health and mental health disabilities,round check,vital signs, follow doctor's orders to enhance to quality of life. Accomplishments

enhance the ability to help other be more independent. Skills Used

Everything i learned from being a cna and a med aide to improve the quality of life. Medication Aide/CNA

MAGNOLIA RIDGE - Roanoke, VA

December 2011 to April 2014

Responsibilities

Pass meds..customer service..shift supervisor.direct care ..filing..answering phone.. Accomplishments

Improve quality of life

Skills Used

Filing..answering phone .reorder meds

Administrative Assistant

Valley Home Care - Roanoke, VA

June 2009 to August 2010

Administration assistant, staff coordinator, payroll coordinator, staff supervisor, on call Rma, upkeep of residents monthly accounts, residents daily BMI payouts, mental health tech, etc. Mental Health Technician

Cee Breeze Personal Care Services - Roanoke, VA

January 2007 to June 2009

Provide mental help support to those with social disorders, educated on medication reminders, improving their independence and responsibilities for good mental health as well physical hygiene. Medication Aide

Eden Pines - Roanoke, VA

October 1996 to September 2002

Pass medication, direct patient care, shift supervisor, count narcotics, change of shift report, as always improving quality of living and independence

Education

High school or equivalent in nursing

friendship manor - Roanoke, VA

Skills

• Direct Support (9 years)

• Direct Care (10+ years)

• CNA (10+ years)

• Home Health (10+ years)

• Disability (10+ years)

• Personal Care (10+ years)

• Administrative Assistant (6 years)

• Customer Service (10+ years)

• Computer Skills (10+ years)

• Typing

• Medication Administration

• Patient Care

• Experience Administering Injections

• Vital Signs

• EMR Systems

• Medical Office Experience

• Sales

• Windows

Certifications and Licenses

registered medication aide

August 2009 to July 2016

cna

October 1995 to July 2015

CNA

August 1995 to October 2018

Virginia state: 140*******

Certified Nursing Assistant (CNA)

CPR/AED

October 2017 to October 2019

First Aid Certification

Assessments

Electronic Medical Records Knowledge — Completed

March 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Completed

Receptionist — Familiar

November 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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