Debra Huston
Durant, MS *****
************@*****.***
Education and Training
March 2013 Remington College Memphis, TN
Technology Medical Assisting
Completed professional development in hands on training.
Professional Summary
Certified Nursing Assistant with 3+ years work in fast-paced environment handling confidential paperwork, administering medication and providing quality patient care.
Licenses
CNA License,CPR Certification,CMA License
Skill Highlights
Compassionate client care
Behavior redirection
Community activities
Professional Experience
February 2021 to Current
Nexrep Portland, ME
Work at Home
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Promptly responded to customer inquiries and resolved complaints to promote loyalty.
De-escalated customer issues with proven conflict mediation and problem-solving abilities.
Documented conversations with customers to track requests, problems and solutions.
Researched resolutions, contacted necessary departments and responded back to customer back phone, mail or fax as follow up.
May 2018 to January 2020
Kosciusko Group Home Koscuisko, MS
Direct Care Worker
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Maintained daily living standards by assisting clients with personal hygiene needs.
Helped clients with personal needs from exercise to bathing and personal grooming.
Assisted with client personal care needs to foster independence and well-being.
Supervised medication administration, personal hygiene and other activities of daily living.
July 2014 to July 2015
Durant Nursing Home Durant, MS
Cna
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
April 2013 to May 2013
Delta Medical Center Memphis, TN
Medical Assistant Extern
Escorted patients to examination rooms and prepared for physician exams.
Charted all patient services in records with high accuracy.
Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.