Sales Associate Market Researcher

Navid Imenpour

Cell 647-***-****

********@*******.***

** ******* **** *****, **** # 2403

Toronto, Ontario

Career objective

A challenging position which utilizes and enhances my knowledge, communication, interpersonal and organization skills.

Strengths and accomplishments

Fluent in English and Persian

Ability to work independently as well as in a team environment

Hands on experience in identifying and developing successful business relationships

Well-developed professional relationships with the local community

Education

Nobel Academy Private School (2009- 2012)

York University – B.A. in Political Science (2015-2020)

-Writer at Excalibur Publications

-Graduated with the distinction of Summa Cum Laude

Experience

Telephone Sales Associate at Newspaper Call Center (NCC) (October 2011- February 2012)

Regularly handled calls with over 200 leads per shift

Used strong product knowledge and problem-solving skills to assist customers with their concerns

Record all customer names and contact information in an orderly fashion by utilizing a spreadsheet and other company software

Consistently met deadlines and sales quota

Sales Associate at Payless ShoeSource (June, 2014- April, 2015)

Successfully completed training and employee on-boarding

Assisted customers with size and fitting queries

Handled cash register transactions and exchanges

Assisted with store relocation process

Ballot Officer at Elections Canada (Federal- October, 2015 and Municipal- October, 2018)

Assisted with setting up the voting place

Processed the voters and issued ballots

Administered declarations

Assisted with closing the voting place

Peer Mentor at McLaughlin College (September, 2016 – June, 2020)

Sent formal weekly emails to first year mentee group

Assisted students in person weekly in the campus office

Responded to mentee emails and provided feedback on their performance

Provided campus tours and information on Orientation day

Market Researcher at Numeris (June 2019- September 2019)

Conducted a high volume of phone surveys each shift, focusing on personal media consumption habits

Employed excellent listening skills and knowledge of company and industry policy to ease client concerns

Completed contracted employment period with exceptional attendance record

Founder at Express Writing Solutions (September 2019- February 2022)

Assisted students with essay and assignment writing

Educated students about the foundations of persuasive and creative writing

Attained and retained a steady flow of clients

Met with clients to discuss and facilitate their goals and expectations

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