Jasmine Henson
Phoenix, AZ *****
****************@*****.***
Work Experience
Customer Service Representative
Spectraforce Technologies - Phoenix, AZ
July 2021 to March 2022
Answered a high volume of telephone calls from customers regarding payments, returns and charges to accounts
● Assisted customers in the selection of products
● Maintained contact and followed up on problems that required special handling
● Provided marketing support by making outbound sales calls for special promotions
● Recognized by customers who appreciated my extra efforts
● Researched and responded to customer inquiries and explained transactions to their satisfaction Customer Service Representative
ManpowerGroup - Phoenix, AZ
July 2019 to March 2020
Education
High School Diploma
Stone coast academy - North Miami Beach, FL
Skills
• Call Center, Customer Service, Customer Care
• Customer Service
• Customer Care
• Call Center
• CSR
• Customer Support
• Negotiation
• Inside Sales
• Outbound Sales
• Cold Calling
• Telemarketing
• Business Development
• Account Management
• B2B Sales
• Recruiting