Care Representative Customer
Resume:
OLUYEDE TOLULOPE JOHN
** ******** ******, ***** ****** ikeja Lagos State
070******** ***************@*****.***
PROFESSIONAL PROFILE
A committed and driven Bsc industrial chemistry graduate with sound understanding of industrial chemistry, coupled with vast knowledge in information and communication technology, utilizes sound organization and planning skills to deliver assignment with in set time - frames and to a high quality standard . Also posses a strong leadership quality, team player, excellent communication and interpersonal skills, creative and analytical thinking ability
EDUCATION
Kwara state University, malete
2019
Bsc industrial chemistry
Second class lower
Kwara state polytechnic
2015
OND science laboratory technology
Upper credit
Banwo olufunto ideal college, ajase-ipo, kwara state 2013
SSCE ( Waec)
OTHER CERTIFICATION
Certificate of training completion (customer care representative) ISON Xperiences/MTN National youth service certificate (NYSC) discharge certificate Health safety and Environment ( HSE 1-3) professional certificate Environmental impact assessment (EIA) professional certificate Basic first Aid/ CPR training/ certificates.
PROJECTS
Graduate research. (2019)
Synthesize, characterized the antioxidants studies of copper (ll) and Cobalt (ll) complexes of mixed antimalarial ligands
EXPERIENCE
ISON Xperiences / MTN, ilorin kwara state
June 2021 - May 2022
Customer care representative
At this organization I served as a customer care representative where I attend to customers query via phone call, solving customers problem and educating customers on product and services using different applications simultaneously as well as forwarding customers complex complain to back end support team for immediate resolution.
Government secondary School, koreyal, jigawa state 2019 - 2020
TEACHER (NYSC)
At this school, I taught chemistry, coordinated practical sections, prepared lesson plans and curriculum, administered test / examinations and evaluated results. I also assisted with the smooth running of the school by working with the administrative units of the school. This school served as my place of primary assignment during my 1-year of nysc .
Divine cake enterprises, ilorin kwara state.
May 2019 - Dec 2019
Frontline supervisor
At divine cake enterprises my job responsibilities as a Frontline supervisor involved managing the sales rep cashier's, attending to customer complaint, as well as reporting to superior administrative staff and preparing daily sales analysis.
Lubcon group of company, ilorin kwara state
Jan - June 2018
Quality control / Assurance officer ( siwes)
At lubcon, I assisted the quality control department which assures the quality of the product by systematic monitoring of raw material, product-in-process and end product by making use of standardized procedures via water analysis and microbial analysis.
SKILLS
Initiative
Creativity
Research
Calculative
Time management
Leadership
Planning
Microsoft office
PERSONAL DETAILS
State of origin :
Local government :
REFERENCE
Dr Omolola Njoku - "Kwara state polytechnic"
Senior lecturer, department of science laboratory technology 080********
Mrs Oyeniyi Olubunmi - "Nigeria police force, ilorin kwara state" Police inspector
Contact this candidate