Customer Service Mep

VELAYUTHAM. K

MOBILE #: +91-781*******

EMAIL ADD: **********@*****.***, *************@*****.***

Holding a valid U.A.E Driving License-3 D/L No 952241 Valid- up to 5/10/2025 Seeking a challenging opportunity in a progressive organization particularly in Engineering Facility Management,Multy Storey Building& Hotel Apartments Maintenance, Dubai Airport Terminal-3, ENGINEERING OFFICE (EO), Damac Property LFM that will allow my experience and extensive communication and organizational skills while providing an opportunity for career growth. MEP Supervisor Damac Property LFM,

Dubai U.A.E

Aug- 2017 to Nov- 2019

Job description

Monitored various building projects, MEP Equipments & made necessary purchases in suppliers.

Coordinated with various departments for snagging reports & completion summaries report sent to senior facility manager.

Troubleshooting and maintaining all kinds of Mechanical & Electrical equipments & systems such as Chiller HVAC (, package AC units, and fan coil unit AHUS FAHU), plumbing, electrical, low current systems, generator, Water transfer pumps Motor, UPS,RTU, BMS and other MEP equipments

Provided necessary specification for new recommended changes if required. Continuous improvements the buildings.

Plan, organize, schedule, assign, and evaluate the work order in System,

Reactive work order follow up & completion of report send to CAFM

Major reactive complaints go to PR follow ups subcontractors,

Major reactive work orders completion report sent to SFM.

Additions work order, complaint follow-ups, through customer care

MEP PPM task preparation as per schedule, to subcontractors,

Over see the PPM task job completion, abnormalities of the equipments.

Implement proper health, Safety & environment standards Tools box talk. Career Objective

Supervisor MEP ENGINEERING OFFICE

Royal Facility management Diwan Dubai

SH.D/H

Dubai U.A.E

May- 2016 to Nov- 2016

Job description

Supervise the MEP technicians and coordinate the daily activities of the Beach Palace, Logo Island, and World Island.

Plan, organize, schedule, assign, and evaluate the work order in ERP System,

Reactive work order follow up & completion of report send to PDA

Major reactive complaints go to PR follow ups subcontractors,

Major reactive work orders completion report sent to SR Manager.

Additions work order, complaint follow-ups,

Troubleshooting and maintaining all kinds of Mechanical & Electrical equipments & systems such as Chiller HVAC (package AC units, and fan coil unit AHUS FAHU), plumbing, electrical, low current systems, generator, Water transfer pumps Motor, UPS RTU, BMS and other MEP equipments.

Providing guidance to junior staff in the areas of; leadership, continuous improvement, decision-making and conflict resolution

MEP PPM task preparation as per schedule, to subcontractors,

Over see the PPM task job completion, abnormalities of the equipments.

Implement proper health, Safety & environment standards Tools box talk. Supervisor MEP Imdaad LLC

Dubai International Airport Terminal -3 DCA

ESFM

Dubai U.A.E

March 2014 to April 2016

Job description

Supervising technicians and coordinating the daily activities of the Mechanical PMS department.

Plan, organize, schedule, assign, and evaluate the work order in maximo system.

Troubleshooting and maintaining all kinds of Mechanical & Electrical equipments & systems such as HVAC (, package AC units, and fan coil unit AHUS PCA Units Fresh air plant), plumbing, electrical, low current systems, generator, BMS and other MEP equipments.

Providing guidance to junior staff in the areas of; leadership, continuous improvement, decision-making and conflict resolution

MEP THD Complaint in hotel level, first class, business class lounge coordinated MEP Technicians

MEP Pms team ppm task job allocation preparation as per schedule, Day to day ppm schedule report send to FM Manager

FAP fresh air plant operation monitoring, checked the status of the filters, FF Fresh air down steam fans

Rotunda PCA AHUs operation monitoring, checked the status report send to FM Manager

Over see the ppm task job completion, abnormalities of the equipments.

THD complaint rectification, follow up the pending complaint.

Implement proper health, Safety & environment standards Tools box talk.

Achieve the monthly ppm targets, effective planning and execution of work.

Third party certification in elevators lifts, portable waters, swimming pools, chilled water report maintaining the saturated file for the fm auditing

PSS, PDS SUMP PUMP checking & overall ppm.

Facility Supervisor Vision v Dar Al Salwa Projects. Doha Qatar

August, 2013 to November,2013

Job description

Lead a team of MEP technicians and accomplish the maintenance tasks as per schedule, deliver on time customer service and achieve excellence.

Plan, organize, schedule, assign, and evaluate the work of subordinates

Provides training, technical assistance and counseling

Implement proper health, Safety & environment standards Tools box talk.

Ensure adequate supplies, materials and equipment.

Prepare and maintain records for weekly and monthly reports; prepare reports; prepares time records for payroll purposes

Inspect and ensure work is completed as per approved standard

Oversee preventive maintenance on equipment.

Achieve excellence in customer service through effective planning and execution of work.

Monitor and control operational costs.

FM Supervisor EMRILL Services LLC.

EMAAR Properties,

Dubai Marina, Dubai U.A.E

March 15, 2008 to Dec 2012

Job description:

Lead a team of MEP technicians and accomplish the maintenance tasks as per schedule, deliver on time customer service and achieve excellence.

Plan, organize, schedule, assign, and evaluate the work of subordinates

Provides training, technical assistance and counseling

Implement proper health, Safety & environment standards Tools box talk.

Ensure adequate supplies, materials and equipment.

Prepare and maintain records for weekly and monthly reports; prepare reports; prepares time records for payroll purposes

Inspect and ensure work is completed as per approved standard

Oversee preventive maintenance on equipment.

Achieve excellence in customer service through effective planning and execution of work.

Monitor and control operational costs.

BMS Monitoring &Operation (Engineering, Department) of EMAAR properties Dubai marina.

Material requesting & quotation preparing to sub contactors& follow up.

LV Panel, Capacitor bank, SMDB, DB, Trouble shooting, breakdown& PPM.

ELV SYSTEMS Fire Alarm system & PA Systems & CCTV System& Access Control System& BMS.

Bms System trouble shooting& Planed preventive maintenance task sheet preparation.

Access control system checking & access card programming & trouble shooting.

Fire alarm system Simplex & Gent fire alarm control panel checking & trouble shooting

CCTV checking & monitoring & trouble shooting.

Gate Barrier checking & trouble shooting & monitoring rectification.

Bms control system Siemens & Honeywell operating & monitoring & trouble shooting.

Bms monitoring & controlling equipments FAHU& AHU FCUS &CHILLERS COOLING TOWER PUMS&PRIMARY&SECCONTARY TERITARY HEATEXCENGER & LIGHT CONTOLE CIRCUIT &LIFT

& FIRE PUMPS &PA SYSTEMS & FIRE PANEL & VFD DRIVES. Control Technician AL SHIRAWI Elec&Mechanical Engg LLC DUBAI U .A . E April2003- March 2006

Job Description:

Multi Storied building maintenance in bms operation. Media city al thuraya tower Dubai property.

BMS System operating & controlling & monitoring. siemens plc control panels in FCU & AHU & FAHU&CHILLERS EXTRACT FAN & PUMPS & VFD Drives.

Fire Alarm system trouble shooting & monitoring& cctv & Gate barrier& UPS Monitoring& trouble shooting Emergency System CEAG Operating & monitoring

HVAC System split & package& Chillers Trouble shooting.& servicing. Service Engineer Foresight Automation Pvt Ltd.

Chennai Tamil Nadu India,

June 2001- March 2003.

Job Description:

Ups online &offline IGBT&MOSFET Technologies trouble shooting& reparing&maintenance.

Annual Maintenance cantaract target & ached & customer service.

UPS Installation& checking testing up to 20 kva. Customer Support Engineer Blue Star Ltd.

Chennai, Tamil Nadu. India.

January 1998 – February 2000.

Job Description:

Split&Package Air conditioners service and trouble shooting.

Annual maintenance contract target ached& customer service. Trainee Technician Solidaire India Ltd.

Chennai, Tamil Nadu,

India.

May 1996-January 1997.

Job Description:

TV protection & QC trouble shooting &testing.

April 1996 ’ – Kamachi Amman Polytechnic.

State Board of Technical Education. Tamil Nadu, Chennai, India. Course: Diploma in Elctronics&Communication Engg.

Age : 45 years old Passport No. : V3993183

Birth Date : June 10, 1975 Expiry Date : 16/12/2031 Sex : Male Visa Status :

Civil Status : Married Weight : 63 kilos

Citizenship : India Tamil Nadu Height : 5'8”

I hereby certify that the above statements are true and that I have withheld nothing, whatsoever. VELAYUTHAM .k

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