Customer Service Data Entry
Resume:
Jodi Barney
Sioux City, IA *****
*************@*****.***
Work Experience
Customer Service Associate
goedeker's
April 2021 to Present
• Managed customer accounts
• Conducted customer service surveys
• Greeted customers
• Resolved customer issues
• Assisted customers with a warm and professional attitude
• Processed exchanges, refunds and customer transactions
• Assisted customers with questions
Sales/Customer Service
Walmart
September 2019 to April 2021
• Greeted customers
• Conducted customer service surveys
• Operated the cash register
Education
Graduated high school
West High School - Sioux City, IA
1982 to 1986
Skills
• Customer Service
• Microsoft Office
• Microsoft Word
• Account Management
• Order entry
Assessments
Data entry: Attention to detail — Proficient
January 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Customer focus & orientation — Expert
January 2022
Responding to customer situations with sensitivity Full results: Expert
Scheduling — Proficient
January 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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