Darryll Fontaine

Scottsdale, AZ *****

adrdbz@r.postjobfree.com

+1-480-***-****

Willing to relocate to: Chandler, AZ

Work Experience

Branch Operations Manager

*** ******* ******* - *******, **

November 2020 to Present

Truck Driving CDL Academy

Job Duties incl:

Operations

Office Managing

Recruiting

Interviewing

Data Entry (Sales Force)

Marketing

Community Public Relations

Behavioral Health Specialist II

Banner Desert Hospital - Mesa, AZ

August 2019 to November 2020

• Therapeutic Behavioral Services

• Psycho-social Rehabilitation Services

• Community Psychiatric Support and Treatment

• Behavioral Health Counseling

• Mental Health Assessment and Treatment Planning

• Crisis Intervention Services

1:1 Care

Behavioral Health Technician (PRN)

Aurora Behavioral Health Hospital - Tempe, AZ

December 2018 to January 2020

Responsible and accountable for assisting the RN in-patient care. Such as vitals and patient intakes and discharges

Assist with patients' activities of daily living.

Participant in daily shift rounds and in the treatment plan process and will assisted in creating and maintaining a therapeutic milieu.

Gathered information and provide crisis intervention to assist the RN in the implementation of the patient treatment and care plan.

Coach Counselor

Canyon Youth Academy - Queen Creek, AZ

June 2018 to January 2019

• Developing relationships with troubled youths

• Implementing and managing life coping skills thru Crisis Prevention Intervention

• Coach, Inspire and Motivate youths emotionally, academically and thru campus sports programs National Sales Director

WOW Payment Merchant Services - Mesa, AZ

September 2016 to April 2018

Business administration,, customer service

Recruiting, Training, Motivating Outside Sales Team

• Generate new business through outside sales activities, such as, cold calls, internet marketing, prospecting, telemarketing,

territory planning and relationship building

SENIOR DEBT COUNSELOR (Sales)

MARKETING SOLUTIONS - Valley View, OH

November 2013 to September 2016

• Provide financial counseling for consumers seeking to decrease their debt

• Provide the best debt consolidation solutions based on individual needs

• Provide excellent customer service to all customers, current and potential

• Update and maintain client database and keep client information confidential OWNER/OPERATOR

ANGELS OF CLEANING - Parma, OH

2002 to 2016

• Business administration, Accounting, payroll, customer service

• Generate new business through outside sales activities, such as, cold calls, prospecting, telemarketing, territory planning and relationship building

ASSISTANT PROGRAM MANAGER

ANGELS OF CLEANING - Cleveland, OH

2010 to 2011

• Managed 10+ Habilitation Supervisors

• Implemented therapeutic programs for convicted juveniles

• Coordinated various appointments, therapy

SR. MARKETING VICE PRESIDENT(Sales/Recruiter)

SafeNET Inc - Cuyahoga Falls, OH

1994 to 2002

• Lead a team of regional sales managers

• Increased sales by 75% while decreasing charge backs 120%]

• Provided the necessary sales, marketing, and product/service education to achieve these results

• Recruiting (salesmen, marketing agents, franchisee prospects)

• Trained sales managers

• Managed direct sales & marketing team

• Transported children to various events, doctors and medical facilities

• Activity planner for MR/DD elderly

GROUP COUNSELOR

BELLEFAIRE RESIDENTIAL TREATMENT CENTER - Cleveland, OH 1992 to 2000

• Implemented IHP/IEP programs for foster children

• Coordinated group therapy sessions

• Activity planner

• Transported children to various events, doctors and medical facilities HABILITATION ASSISTANT

BEECH BROOK TREATMENT CENTER - Cleveland, OH

1990 to 1998

• Implemented IHP/IEP programs for foster children

• Coordinated group therapy sessions

• Activity planner

• Transported children to various events, doctors and medical facilities SALES MANAGER (Sales/Recruiter)

AIR TOUCH CELLULAR - Parma, OH

1993 to 1994

• Sold cellular phones (outside sales)

• Lead a sales team

• Recruited, Managed and Trained regional centers

• Provided the necessary sales, marketing, and product/service education to achieve these results HABILITATION ASSISTANT

CUYAHOGA COUNTY BOARD OF MENTAL RETARDATION - Cleveland, OH 1990 to 1993

• Implemented IHP/IEP programs residential clients

• Coordinated group therapy sessions

• Activity planner for MR/DD elderly

TEACHER ASSISTANT

CUYAHOGA COUNTY BOARD OF MENTAL RETARDATION - Cleveland, OH 1989 to 1992

• Supportive Living Assistant Program

• Implemented IHP for Behavioral Disorder Students

• Coordinated Therapy Group Sessions

• Transported children to various events, doctors and medical facilities Education

Bachelors of Business Administration in Business Administration in Business Administration

CLEVELAND STATE UNIVERSITY - Cleveland, OH

1987 to 1989

High School Diploma

WEST TECHNICAL HIGH SCHOOL - Cleveland, OH

1988

Skills

• Mental Health

• Cold Calling

• Salesforce

• Data Entry

• Account Management

• Sales

• CRM

• MS Office

• Retail Sales

• Sales Experience

• Customer Service

• Individual / Group Counseling

• Behavioral Therapy

• Crisis Intervention

• Mental Health Counseling

• Group Therapy

• Direct Sales

• Behavioral Health

• SafeNet

• Addiction Counseling

• Behavioral Health

• Direct Sales

• SafeNet

• Sales Management

• Addiction Counseling

• Motivational Interviewing

• Child & Family Counseling

• Conflict Management

• Program Development

• Applied Behavior Analysis

• Autism Experience

• Cognitive Behavioral Therapy

• Inside Sales

• Case Management

• Telemarketing

• Outside Sales

• Social Work

• Management

Certifications and Licenses

CPR/First Aid

December 2018 to December 2020

CPI

December 2018 to December 2020

Level One Fingerprint Clearance Card

December 2018 to December 2024

RBT Certification

Assessments

Sales: Influence & Negotiation — Highly Proficient July 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Highly Proficient

Active Listening — Proficient

June 2020

Actively listening and appropriately responding in conversations Full results: Proficient

Sales Fit — Proficient

June 2020

Measures the traits that are important for success in sales positions. Full results: Proficient

Outside Sales — Highly Proficient

June 2020

Actively listening and responding appropriately; performing common sales calculations. Full results: Highly Proficient

Management & Leadership Skills: Impact & Influence — Familiar July 2020

Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Familiar

Inside Sales — Proficient

July 2020

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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