Joanna Humphries
Cleburne, TX *****
************@*****.***
Work Experience
Home Health Caregiving
self-employed - Cleburne, TX
August 2010 to Present
• Dispense medications
• To and from doctor appointments
• Meal prep/feed assist
• Transfer patient assist
• Companionship
• Bathing/showering
Commissions/Upgrade Dept
Progressive Concepts Inc - Fort Worth, TX
June 1996 to July 2005
• Figured out commission checks for all active agents on a weekly basis
• Figured end of the month Bonus checks for the agents
• Processed incoming paperwork
• Data entry
• Fax/calculator
• Took customer service calls
Administrative Assistant/Local service dept
Progressive Concepts Inc - Fort Worth, TX
June 1996 to July 2005
• Process incoming paperwork daily
• Take continuous incoming calls from customers/customer service
• Mail letters and call customers about any needed information for any orders that are to be processed.
• Responsible for any and all incomplete paperwork
• Make copies/fax
• Data input
• All mail
• Ten key/calculator
• Reports to be completed
• Some filing
• Was on duty customer service supervisor in the call center Accounts Receivable Specialist
Progressive Concepts Inc - Fort Worth, TX
June 1996 to July 2005
• Inbound Collection calls
• Outbound collection calls
• Reports
Education
High school diploma
Mansfield High School - Mansfield, TX
August 1992 to May 1996
Skills
• Senior Care
• Data Entry
• Cooking
• Food Preparation
• Meal Preparation
• Dementia Care
• Accounts Receivable
• Accounts Payable
• 10 Key Data Entry
• Home Care
• Caregiving
• Office Administration
• Cleaning Experience
• Personal Assistant Experience
• Laundry
• Clerical Experience
• Multi-line Phone Systems
• Alzheimer's Care
• Medication Administration
• Computer Operation
• Phone Etiquette