Customer Service Front Desk
Resume:
KAMBRI
ALLEN
Fort Worth, TX 76137
************@*****.***
OBJECTIVE
As a dedicated, driven team contributor in a fast-paced environment, leverage my leadership and work experience to provide a transformational work product. Additionally, take advantage of development opportunities to increase my skillset, and provide career-long value.
EXPERIENCE
Fitness Instructor Nfinate Pursuit, Fort Worth
APRIL 2017 – PRESENT
Developed specialized yoga, Barre, and HIIT classes to meet client needs
Created a culture and commitment to zero injuries in a fast-paced fitness environment
Created a personal recognition program within group classes to increase the quality of results, and drive client success
Store Manager 151 Coffee, Fort Worth
AUGUST 2019 – SEPTEMBER 2021
Lead a highly effective team that became the highest grossing store, eclipsing sales of $1,000 per hour at peak times
Developed comprehensive training, and managed new hires at the store to ensure onboarding success
Continually developed and managed employee schedules, ensuring appropriate staffing
Effectively managed inventory purchases to maximize profit, including store budget
Integral lead for grand openings of new stores, requiring seamless connectivity with the corporate office strategy, excellent customer service for first time customers, efficiently managing orders, and staff coordination
Vision Therapist Vision City, Fort Worth
JANUARY 2018 – AUGUST 2019
Provided therapy and rehabilitation services to patients with visual impairments
Specialized in child therapy, aiding in daily life vision improvement
Developed customer service focused active listening, which allowing for more robust treatment
Responsible for the fitting and selling of vision products
Assisted with the scheduling of patients
Fitness Instructor Sunstone Yoga, Fort Worth
AUGUST 2016 – OCTOBER 2017
Taught a variety of corporate developed fitness classes
Ensured a safe workplace for employees and customers
Managed front desk operations, including new memberships, sales, check-ins, etc.
EDUCATION
Bachelor of Science (Biology) University of North Texas
2008 – 2012
200 Hour Yoga Teacher Training CorePower Yoga
2016
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