Customer Service Data Entry
Resume:
LAURA COTE
***** ****** ***** **** *** Port Richey, Fl. 34654 785-***-**** ***********@*****.***
SUMMARY:
Experience in excellent customer service and administrative procedures
Hard worker who enjoys challenges and is willing to learn new skills
Over 15 years working in patient care (former CNA)
Proven ability to work as part of a team
Quick learner with the ability to adapt easily to new situation
15 years of office work
10 year of data entry
EDUCATION:
Wichita Technical Institute (WTI)-Topeka, KS 07/2011-06/2012
Graduate- Medical Insurance Billing & Coding Specialist program-includes:
120 Hours Externship: Administrative, Coding, Billing, Reimbursement
Medical Office Basics: Terminology, Anatomy, Physiology, Pharmacology, Microsoft Word, Excel, PowerPoint
Introduction to Medical Coding: Billing & Reimbursement, HCPCS, ICD-9-CM, CPT, Modifiers
Health Information Technology: Healthcare Data Content and Structure - MEDECIN, HIPAA, MediSoft software
Advanced ICD-9-CM/CPT Coding: Coding and Billing Exercises from Abstracts and Case Studies (electronic & paper) for the workplace
Vo-Tech-Topeka, KS 05/1992-06/1993
WORK HISTORY:
Carbondale Chiropractic Office/ Golden Living Center 03/2011-06/2012
Externship/front desk assistant
Provided excellent customer service to all patients with a cheerful attitude;
Assisted with payroll and processing paperwork;
Clerical duties including phones, filing, patient accounts, census status;
All other duties as assigned.
Sam's Club - Topeka, KS 09/2009-03/2010
Deli/Team Lead
Provided excellent customer service to all clients;
Assigned record keeping for inventory and supplies;
Prepared to get orders for clients.
Schlotzsky's- Topeka, KS 07/2007-08/2009
Cashier/Deli Associate
Greeting customers, customer service and satisfaction;
Positive, upbeat attitude at all times;
Representing the employer in a positive way at all times.
CERTIFICATIONS/SKILLS:
WTI Perfect Attendance;
Efficient in Microsoft Suite;
Certified in CPR and First Aid;
Certified Nurses' Aide-CNA
Volunteer: 06/2014-present
Church:
Greeting people as they come in the door.
Entering information into the computer that is given to us.
Keep track of money for product if needed.
Light data entry.
REFERENCES:
Jill Himberger
WTI-Instructor
Topeka, KS
**********@***.***
Jackie Lytle-Instructor
WTI-Topeka, KS
******@***.***
Danny Pewe-former supervisor
Sam's Club
Contact this candidate